Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,514 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 17th April 2026

558

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all of the items turned up as exactly what I expected and really quick shipping time”

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Posted 5 years ago

“Fast delivery. Easy online shopping”

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Posted 5 years ago

“Easy to order and good communication right upto delivery.”

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Posted 5 years ago

“Bought some trainers which were delivered quickly and fitted perfectly. I always go a size larger when buying Nike. The only annoying thing was there were a few spots of glue on one trainer but that doesn’t affect performance. All in all a good product and ordering and delivery very efficient 👍”

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Posted 5 years ago

“I ordered 2 joggers and you sent 1 jogger .Then I was refunded for the Jogger that was not sent by an excellent member of staff Chelcie. So I then reordered 2 more joggers and then you made the same mistake and only sent 1 jogger despite me paying for 2 .will check if I was refunded the correct amount as it was a 2 for £16 deal”

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Posted 5 years ago

“Everything was fine with my order, would shop here again!”

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Posted 5 years ago

“Sent wrong product. Falsely advertised”

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Posted 5 years ago

“Items in good quality with reasonable pricing. My order got delivered earlier than expected. Happy with the service overall.”

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Posted 5 years ago

“I ordered from your store 43 number of shoes at the end I received 46 number at the moment I am wearing my old shoes thank you I am sending you a big zero 00000 thank you 0000000”

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Posted 5 years ago

“Reliable and product of good quality”

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Posted 5 years ago

“Shopping with enjoyment.”

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Posted 5 years ago

“Very good delivery service very good products . Excellent courier”

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Posted 5 years ago

“Spot on 👍🏻👍🏻👍🏻👍🏻”

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Posted 5 years ago

“Extra fast delivery great price for trainers”

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Posted 5 years ago

“Great product great service 👍”

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Posted 5 years ago

“Very easy to order . Delivery prompt . Great and hassle free experience”

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Posted 5 years ago

“Excellent service. I ordered some trainers mid Sunday afternoon. They were with me by 10am the next day. I used standard delivery too. I was expecting a few days for delivery but no less than 24 hours!”

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Posted 5 years ago

“Competent service”

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Posted 5 years ago

“Easy to order and clothes arrived as promised on the day.”

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Posted 5 years ago

“With an easy to use website and purchase platform, I found what I was looking for at a great price point. Delivery was quick too!”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,514 reviews