Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product, great price quickly delivered👍”

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Posted 5 years ago

“Items were as described and size was a correct fit for me nice touch was a free mug”

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Posted 5 years ago

“Fast delivery of Trainers, not worn outside yet but feel comfy.”

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Posted 5 years ago

“Good quality”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Was happy with what I got.. But when I ordered 2 tracksuit. It said yes paid then got a email a few hours later saying not in stock. They should do that when u order. As I would have ordered 2 different one's. But not paying double 4 u 2 send it”

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Posted 5 years ago

“Good choice. Order came quickly. Only down side is paying for delivery or click n collect when spending over £100”

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Posted 5 years ago

“Hi I have a problem I did not receive my order Order tax SD40000075515105 or LK101111972ES”

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Posted 5 years ago

“Only one item arrived on time. Still haven’t received my other item which was due to arrive a week ago.”

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Posted 5 years ago

“I am disappointed with this I paid £7 99 to get it next day sundays I didn't get it till Tues. We are 73yrs old and and was left with no heating we was relying on the heater. I sent you 3 emails and got no reply”

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Posted 5 years ago

“Shoes were good but the adidas box was completely falling apart and dirty. When you factor in any return postage for size changes, they aren’t less expensive than other sites.”

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Posted 5 years ago

“Order processed and delivered before the due date in time for my son-in-law’s birthday I was well pleased thank you 😊 this was going direct to Switzerland 🇨🇭”

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Posted 5 years ago

“I placed an order and was waiting for delivery. I received an email to say 2 out of the 3 items was out of stock. Tried to go online to cancel the 3rd to find that can’t be done. I then received one of the items they said was out of stock and didn’t receive the other 2. Absolutely a shocking experience. Never again will I shop with them online.”

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Posted 5 years ago

“Arrived earlier than quoted and very well packaged.”

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Posted 5 years ago

“Ordered a little blow heater, click and collect to the shop up the road. Good notifications and speedy delivery.”

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Posted 5 years ago

“Goods arrived early and good quality and fit. It was a gift and perfect fit. They were very happy with product.”

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Posted 5 years ago

“It was delivered safe and sound”

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Posted 5 years ago

“My partner died just before Christmas I'm all alone now, I wish I was dead. I've got nothing and nobody.”

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Posted 5 years ago

“deben colocar las tres medidas de calzados para evitar confusion”

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Posted 5 years ago

“5 items ordered, 2 are completely the wrong size and need to be returned. Not impressed.”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews