Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No faults - perfect.”

Helpful Report

Posted 5 years ago

“I placed my order in Spain (on the Spanish site) The delivery was very fast. No customs tax. All the items were as expected. Thank you.”

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Posted 5 years ago

“Made purchase on Thursday morning, paid for the next day delivery as needed this just from Saturday morning but item wasn't dispatched on time, so received it just Monday afternoon. Don't need this item at all now as bought it for purpose only to use on Saturday, but haven't receive it on Friday... Pure service! Never again!”

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Posted 5 years ago

“Good quality fabric although the letters on the shorts aren’t connected but that isn’t an issue & sizing, which is a small problem. I chose XS(8) which I thought would be the right size but it was rlly tight so I exchanged for a S(10). I received them today, they’re a lot looser and fit better. So measure before getting them.”

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Posted 5 years ago

“I do shopping in Sport Direct for a years. Always satisfied.”

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Posted 5 years ago

“I was impressed with the speed at which ONE of my items was dispatched and received. However this was an “add on” item which I would not have bought on its own but after ordering 2 pairs of joggers the next day I was informed these were not in stock. I was unable to cancel the whole order. I could still go to the website that day and “ order” these items. Other retailers are able to inform you straight away if items are not in stock. I will not order from here again as I do not want to pay multiple delivery costs.”

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Posted 5 years ago

“De momento el trato ha sido muy bueno y la constante información. cuando me llegue el paquete confirmare mi satisfaccion.”

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Posted 5 years ago

“Great service but delivery driver not so good just dropped the parcel and left didn't stay to make sure I was in and left parcel on front door step where people could walk by and pick it up. It's a good job I have a good friend that could come and collect it.”

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Posted 5 years ago

“Exceeded expectations. Product delivered within 48 hours having paid just for normal delivery. Constantly updated regards status”

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Posted 5 years ago

“Ordered two tracksuits trousers of one not delivered. Reported it and have received reply but seems to be taking too long for resolution.”

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Posted 5 years ago

“Excellent service. Swift delivery. Products were good and great value.”

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Posted 5 years ago

“All boxes came in one large bag. I intend to keep my quite expensive shoes in their boxes when not worn but two of them were crushed in at the sides. I had to get more to keep them in so they are not in the original boxes. However they did come in good time and were quite a good deal.”

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Posted 5 years ago

“My first order. Ordered the shirt I really wanted and as postage was £4.99 added in another couple of other items which I would not normally have bothered ordering. Item I really wanted was later cancelled by Sports Direct and though I did receive other items postage still £4.99 so cost of remaining items increased and enquiry to customer service (only available by email) went unanswered. Very disappointing”

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Posted 5 years ago

“I have still not got my parcel it shows in transit, the tracking says will be delivered in next working day but it’s been a weeks still have not got it. Waste of my time and money”

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Posted 5 years ago

“Got wrong size asked for exchange but getting refund so not great”

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Posted 5 years ago

“I got a tracksuit came just in time for my partner’s birthday and trainers they wer all great thanks sports direct 😊”

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Posted 5 years ago

“Easy to use website and order all came exactly as I wanted at good price so pretty happy must say”

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Posted 5 years ago

“I have always enjoyed shopping in sports direct shop in cardiff back in the day when our nation were free to go outside. When my son needed a pair of trainers the first shop that came to my mind is sports direct. With a few clicks, we selected addidas in blue, paid for it on Saturday and was delivered the next day, Sunday. Amazing! Dr Adam Gorine”

Helpful Report

Posted 5 years ago

“Quick delivery and accurate order”

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Posted 5 years ago

“I paid extra for next day delivery and did not receive on the expected date.”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews