Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,485 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 25th January 2026

557

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product for a great price with speedy delivery - you really couldn’t ask for more !”

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Posted 4 years ago

“I got a pair of tracksuit bottoms tgats aged 2-3 years and the item i ordered was 18-24 months”

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Posted 4 years ago

“Thanks a lot”

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Posted 4 years ago

“A great service and great product”

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Posted 4 years ago

“How was it for me? Well I ordered ten days ago and my purchase is yet to reach the courier.....”

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Posted 4 years ago

“Good quality full tracksuit. Looks great. Old skool Reebok tape classic style. Just what I wanted.”

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Posted 4 years ago

“Great range of products at great prices”

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Posted 4 years ago

“Good price, garment as described, delivered promptly.”

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Posted 4 years ago

“Charged for two pairs instead of one. Received just one package and in the box only one boot with a security tag still attached!”

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Posted 4 years ago

“Very good website easy to find your way around it, delivery time and communication excellent”

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Posted 4 years ago

“after a long delay when my package finally said that it was with the courrier the tracking information stated that it had been returned to sender. Still have not received my package and no communication from Sports Direct. Very poor service”

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Posted 4 years ago

“delivery slow on 1 item superb on the other packageing need addressing postage bit to exspensive”

Sports Direct 5 star review on 10th April 2021

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Posted 4 years ago

“It’s not necessarily Sports Direct that is the issue but Hérmes. I think that their delivery is unreliable as I have still not received my package.”

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Posted 4 years ago

“sent 12s instead of 11s . sent back awaiting refund”

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Posted 4 years ago

“Easy to use website. Great value and delivered quickly and safely.”

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Posted 4 years ago

“From placing my order to delivery it was quick easy and straightforward thanks”

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Posted 4 years ago

“Sent the wrong item and then told me it’s what’s the correct item even though it was completely different and different prices, still not heard back 3 days later”

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Posted 4 years ago

“I didn't receive any emails to say it had been dispatched and therefore did not receive any football boots. There has been no money taken. If it was cancelled then an email would be ok. I tried the contact us but that was no help.”

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Posted 4 years ago

“Ordered sandals at a reduced price. I paid for standard delivery and they came next day. They were so comfortable I ordered a second pair, which also came next day. Wonderful service.”

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Posted 4 years ago

“I have still not received my parcel I am not happy”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,485 reviews