Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,556 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for letting me know the delivery details by email to keep me informed. I received all my orders. Good service 👍”

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Posted 5 years ago

“First time shopping with Spirts direct. Great quality, speedy delivery, easy return of item which was too small. Prices fantastic and even included free mug”

Sports Direct 5 star review on 11th April 2021

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Posted 5 years ago

“Items arrived very quickly, great buy”

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Posted 5 years ago

“Excellent service. Ordered online and very quick delivery. Walking boots are comfortable , fit well and good quality.”

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Posted 5 years ago

“Exactly as pictured and described. Fits true to size and quite warm. Fast delivery, Thankyou!”

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Posted 5 years ago

“Very poor service. I am still waiting for the full order to be fulfilled. There was no communication about part orders being sent . All the money was taken and the replies from customer service had taken 5 days .”

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Posted 5 years ago

“It's missing”

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Posted 5 years ago

“Good product delivered quickly”

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Posted 5 years ago

“Perfecte levering.”

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Posted 5 years ago

“Ainda não recebi a encomenda...”

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Posted 5 years ago

“My order arrived promptly and I’m happy with my purchase”

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Posted 5 years ago

“Ordering easy and delivered on time. Flawless thank you”

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Posted 5 years ago

“great quick delivery products are well priced and good quality”

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Posted 5 years ago

“Great goods, price and service.”

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Posted 5 years ago

“Easy to place order which arrived the following day .. perfect”

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Posted 5 years ago

“Shoes are ok for the price but received broken shoelaces Bit disappointed 😌”

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Posted 5 years ago

“Great products great prices fast no problem delivery brilliant job”

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Posted 5 years ago

“Very poor.. paid for next day delivery.. Tenner.. took 4 days to come and then sent me odd shoes to then be charged again to send em bk.. its cost me £65 for a £50pair of trainers which I haven't got”

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Posted 5 years ago

“Very happy with my trainers and they fit perfectly and are very comfortable”

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Posted 5 years ago

“I ordered three items two correct items were sent to me one incorrect I 'm still waiting for the remaining correct item to be sent to me”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,556 reviews