Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,475 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 6th December 2025

556

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Best Shop”

Helpful Report

Posted 4 years ago

“Excellent, ordering and delivery, thank you very much”

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Posted 4 years ago

“I have received the Wrong size of trainers in the box on two past orders from sports direct. It is too much hassle to return also.”

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Posted 4 years ago

“Great thank you”

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Posted 4 years ago

“Bad experience, I was delivered the wrong size sneakers, I returned them and got them changed, I opened the box and they were wrong size again! now I have to return them and pay again for the return, let's hope the third time I get the right size? P.S: the shoes box says one size but the sneakers inside are different size, please double check this!!!”

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Posted 4 years ago

“Simple, quick and easy to order online. Would highly recommend.”

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Posted 4 years ago

“All good no hassle or fuss”

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Posted 4 years ago

“Very quick delivery and great quality!”

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Posted 4 years ago

“I loved it!!!!!!!”

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Posted 4 years ago

“Not recommend for the difficult return policy! I sent messages to Sports Direct and no answer yet.”

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Posted 4 years ago

“Great product for a great price with speedy delivery - you really couldn’t ask for more !”

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Posted 4 years ago

“I got a pair of tracksuit bottoms tgats aged 2-3 years and the item i ordered was 18-24 months”

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Posted 4 years ago

“Thanks a lot”

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Posted 4 years ago

“A great service and great product”

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Posted 4 years ago

“How was it for me? Well I ordered ten days ago and my purchase is yet to reach the courier.....”

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Posted 4 years ago

“Good quality full tracksuit. Looks great. Old skool Reebok tape classic style. Just what I wanted.”

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Posted 4 years ago

“Great range of products at great prices”

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Posted 4 years ago

“Good price, garment as described, delivered promptly.”

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Posted 4 years ago

“Charged for two pairs instead of one. Received just one package and in the box only one boot with a security tag still attached!”

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Posted 4 years ago

“Very good website easy to find your way around it, delivery time and communication excellent”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,475 reviews