Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 21st September 2025

553

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, ordering and delivery, thank you very much”

Helpful Report

Posted 4 years ago

“I have received the Wrong size of trainers in the box on two past orders from sports direct. It is too much hassle to return also.”

Helpful Report

Posted 4 years ago

“Great thank you”

Helpful Report

Posted 4 years ago

“Bad experience, I was delivered the wrong size sneakers, I returned them and got them changed, I opened the box and they were wrong size again! now I have to return them and pay again for the return, let's hope the third time I get the right size? P.S: the shoes box says one size but the sneakers inside are different size, please double check this!!!”

Helpful Report

Posted 4 years ago

“Simple, quick and easy to order online. Would highly recommend.”

Helpful Report

Posted 4 years ago

“All good no hassle or fuss”

Helpful Report

Posted 4 years ago

“Very quick delivery and great quality!”

Helpful Report

Posted 4 years ago

“I loved it!!!!!!!”

Helpful Report

Posted 4 years ago

“Not recommend for the difficult return policy! I sent messages to Sports Direct and no answer yet.”

Helpful Report

Posted 4 years ago

“Great product for a great price with speedy delivery - you really couldn’t ask for more !”

Helpful Report

Posted 4 years ago

“I got a pair of tracksuit bottoms tgats aged 2-3 years and the item i ordered was 18-24 months”

Helpful Report

Posted 4 years ago

“Thanks a lot”

Helpful Report

Posted 4 years ago

“A great service and great product”

Helpful Report

Posted 4 years ago

“How was it for me? Well I ordered ten days ago and my purchase is yet to reach the courier.....”

Helpful Report

Posted 4 years ago

“Good quality full tracksuit. Looks great. Old skool Reebok tape classic style. Just what I wanted.”

Helpful Report

Posted 4 years ago

“Great range of products at great prices”

Helpful Report

Posted 4 years ago

“Good price, garment as described, delivered promptly.”

Helpful Report

Posted 4 years ago

“Charged for two pairs instead of one. Received just one package and in the box only one boot with a security tag still attached!”

Helpful Report

Posted 4 years ago

“Very good website easy to find your way around it, delivery time and communication excellent”

Helpful Report

Posted 4 years ago

“after a long delay when my package finally said that it was with the courrier the tracking information stated that it had been returned to sender. Still have not received my package and no communication from Sports Direct. Very poor service”

Helpful Report

Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews