Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 21st September 2025

553

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the products I have bought have been at least fit for purchase and at the right price:”

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Posted 4 years ago

“good pair of trainers would buy more. bought various items/products which were received in two batches. preferred if it all come at once and not having to arrange receipt on two different dates. other than that good overall”

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Posted 4 years ago

“great products, great prices, poor packaging”

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Posted 4 years ago

“Great bike. Came in the correct colour and was delivered when they said. Found the bike to be slightly bigger than other 24" bikes we had tried.”

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Posted 4 years ago

“Service was punctual. But website could do with a makeover.”

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Posted 4 years ago

“Nothing wrong with buying on line. But I'll be happier when i can enter a store and see what I'm getting before i pay for the item.”

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Posted 4 years ago

“Hi good morning I am happy with sports direct parcels”

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Posted 4 years ago

“Easy and straightforward to order online, with delivery quicker than quoted when the order was placed. So I'm a happy customer and will shop again.”

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Posted 4 years ago

“I still have not received my purchases....”

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Posted 4 years ago

“Awful, I paid £9.99 for next day delivery of an item and 9 days later there is still no sign of it arriving. Customer service doesn’t work as oi have contacted them twice and still have had no reply,”

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Posted 4 years ago

“Good service Value for money Easy to shop”

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Posted 4 years ago

“Relationship between quality vs prices it's one of the best in the market”

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Posted 4 years ago

“Commande toujours pas arrivé. elle devait être la en principe la semaine dernière.”

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Posted 4 years ago

“I havent recieved my goods yet”

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Posted 4 years ago

“love my trainers, and they are comfortable thanks”

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Posted 4 years ago

“Thank you for letting me know the delivery details by email to keep me informed. I received all my orders. Good service 👍”

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Posted 4 years ago

“First time shopping with Spirts direct. Great quality, speedy delivery, easy return of item which was too small. Prices fantastic and even included free mug”

Sports Direct 5 star review on 11th April 2021

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Posted 4 years ago

“Items arrived very quickly, great buy”

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Posted 4 years ago

“Excellent service. Ordered online and very quick delivery. Walking boots are comfortable , fit well and good quality.”

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Posted 4 years ago

“Exactly as pictured and described. Fits true to size and quite warm. Fast delivery, Thankyou!”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews