Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,485 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 25th January 2026

557

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delighted with the purchases ---------- will shop again.”

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Posted 4 years ago

“Two pairs of jeans were OK but one pair although the jeans are good the belt was useless the buckle bit is so weak that it bent as soon as I tried to pull the belt through.”

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Posted 4 years ago

“Always great deals but when shops dont have what online do it puts you off as it costs you to get them delivered to home or the store should be free to be sent to store losing out if want to try the size”

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Posted 4 years ago

“Went in for a few items . Shoes and a fleece . Got the shoes np bit more difficult getting the correct size fleece , none in stock . Sooo ordered online paying postage only for wrong colour to drop .so another visit to shop to hand it back . Staff were superb ,but overall meh.”

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Posted 4 years ago

“Dear Sir/Madam, I received the Monopoly that I ordered with damage.”

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Posted 4 years ago

“Great service & products everytime.”

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Posted 4 years ago

“Got a different pair of shoes!”

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Posted 4 years ago

“Great products at great prices with a quick delivery”

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Posted 4 years ago

“Shoes arrived days before the due date - great service”

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Posted 4 years ago

“Excellent delivery timing. Easy simple purchase. Happy Son !”

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Posted 4 years ago

“Had to wait some time to get the item i purchased where infact after visiting another branch in Kilmarnock i noticed they had that same very item which cost me an extra £5 for it to be delivered to the local store”

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Posted 4 years ago

“I’m only disappointed with the choice of courier you used Hermes failed you”

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Posted 4 years ago

“Just as required and delivered in good time at a good price.”

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Posted 4 years ago

“shoes too small also paying for delivery same amount picking up from store also sending back to pay £10 added to the price in total typical Sports Direct”

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Posted 4 years ago

“Package never arrived”

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Posted 4 years ago

“Good prices and clear descriptions of the shoes was helpful. I would have preferred consistent details for each shoe (i.e. at the moment some with heel drop and others without)”

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Posted 4 years ago

“Excellent! Will purchase again”

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Posted 4 years ago

“Processed my order incorrectly was unable to amend it so was sent wrong size .”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“All right ... TOP”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,485 reviews