Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of goods at fantastic prices”

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Posted 5 years ago

“Excellent. Love the swim suit, size perfect. Great for aqua fit. Good quality.”

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Posted 5 years ago

“I paid an exorbitant price of £7.99 for next day delivery and half way through the ‘next day’ I was notified by Hermès that my item had been delayed so I didn’t receive it until the day after. I think I deserve a refund of this charge but I can’t even contemplate the thought of even trying to claim it back. Royal Mail delivery would have been cheaper and mor reliable!”

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Posted 5 years ago

“received bike verry happy with product except no pedals or tools in box. the telaphone number on box is no longer in use . managed to finaly contact you took about 1 hour. wes told i would recieve a response within 24 hours but yet to have one which was 3 days ago. , asked if i could pick pedals in store as i bought on line the answer was no. so if i could get a response that would be great my mobile number is 07805699059 thank you”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“the product was perfect and the price was great but the condition of the box upon delivery was atrocious, absolutely battered, there was literally no point in have the shoe box”

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Posted 5 years ago

“Fabulous quality clothing, excellent delivery service.”

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Posted 5 years ago

“received quickly good products”

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Posted 5 years ago

“Great service Great value”

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Posted 5 years ago

“You need to replace Hermes as your delivery partner as they are poor and letting you down”

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Posted 5 years ago

“Really fast and efficient”

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Posted 5 years ago

“Running spikes delivered with no spikes and no key!”

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Posted 5 years ago

“Honestly I don't shop with sports Direct much, but I was able to find the specific shoes I was looking for on their website. The only thing is that I paid over £100 for the pair of shoes but still had to pay £4.99 in shipping and handling.”

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Posted 5 years ago

“Came as requested. No problemo. Got what i asked for if not what i wanted when i ordered. They look a bit cheap which i suppose in the scheme of things is what they are.”

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Posted 5 years ago

“Haven’t received the item purchased. Hermes didn’t deliver it and still waiting even thou I paid for quicker delivery.”

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Posted 5 years ago

“Rapid delivery, great item very happy. Will purchase again, good site.”

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Posted 5 years ago

“very good quality and washes great”

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Posted 5 years ago

“Very prompt service”

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Posted 5 years ago

“Great products, affordable and good quality. Super service.”

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Posted 5 years ago

“Excellent fast delivery”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews