Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good”

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Posted 5 years ago

“The trainers were small, i already paid £6 delivery. But know i have 2 pay again 2 sendit back .”

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Posted 5 years ago

“Tracksuit joggers arrived on time and when I exchanged a pair For a smaller size, the new pair were sent out really quickly with regular updates from Sports Direct and Hermes. Great service, thank you very much.”

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Posted 5 years ago

“gooood ................................”

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Posted 5 years ago

“Paid £7.99 for next day delivery but this did’nt happen.”

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Posted 5 years ago

“Poor sizing. Charged for delivery charged for return. Won’t buy again.”

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Posted 5 years ago

“Good quality and value. Arrived on time too!”

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Posted 5 years ago

“I have not received my refund for an item that was out of stock”

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Posted 5 years ago

“excellent service”

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Posted 5 years ago

“I have given only 3 out of 5 because ever since i done my 1 order i have had nothin but email after email.its just constantly.slow down woth the emails SD.”

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Posted 5 years ago

“I really like the winter pants are perfect thank you”

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Posted 5 years ago

“Returning customer so that says one thing, you'll have no problem ordering from Sports Direct. Everything I bought was perfect. Fast delivery, with the option of returning if needed. Definitely use again, or when the shops finally reopen 👍👍”

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Posted 5 years ago

“We purchased a jacket ,but we had to exchange it as it did not fit. The postage was really expensive.there should be some free postage options for this.”

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Posted 5 years ago

“Service and delivery excellent...but unfortunately had to return both items as one had a hole in the back of the shirt and the other was aged 5-6but wouldn't even fit a 3 year old !!....it cost over £7 to return so I will be looking for a refund on this ..”

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Posted 5 years ago

“Ordered 5 items, delivery was very quick and easy. Sadly I was missing an item but they dispatched it a few days later with a free sports direct mug. Overall very happy with the items and the service”

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Posted 5 years ago

“Very good service but the fact that we have to pay for a standard delivery I don't think that's quite wright, I dont mind paying if the product arrives next day but it took 5 days and charged me £4 for it. Overall good, kept me informed about my purchase and recieved a nice big mug... So thank you”

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Posted 5 years ago

“Great prices great brands but expensive delivery charge”

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Posted 5 years ago

“Super in hitra dostava”

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Posted 5 years ago

“Terrible service ,wrong items sent and communication was terrible .”

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Posted 5 years ago

“I have received different design that is not what I have ordered”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews