Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 21st September 2025

552

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a large size tracksuit at the special price. My order was approved and payment taken including a further item which I placed to maximize the delivery cost. I was then told that the size I ordered was not available!!!! I have received the other item but have been charged for the tracksuit and the full delivery charge. The tracksuit has now been readvertised at the special price and appears to be available in the large size that I requested. Nothing short of a shambles. Will I be getting the tracksuit or am I getting a refund including the delivery cost???”

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Posted 4 years ago

“I àm extremely happy with what I got and delivery was quicker than anticipated”

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Posted 4 years ago

“I bought an adidas for my son and unfortunately it was ripped just after using it 4 times and just because he kicked the ball, I was really upset☹”

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Posted 4 years ago

“I was not happy with the price of the shoes I ordered as I paid £40 ( internet price ) but when I received the shoes the price on the box was £38. Not happy.....”

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Posted 4 years ago

“My Dad was thrilled with his jogging bottoms. Thank you.”

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Posted 4 years ago

“Sports Direct is a fantastic company to deal with, good quality products at an affordable price, I received my items earlier than expected and well please with the quality 😊”

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Posted 4 years ago

“As always my delivery from sports direct was received within a couple of days. This shop has never yet let me down. Well done sports direct”

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Posted 4 years ago

“Still waiting for the 2nd part of our order.”

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Posted 4 years ago

“Fast delivery and very pleased with my purchase of trainers. I will be ordering again soon.”

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Posted 4 years ago

“Thanks all order correct on time 👍”

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Posted 4 years ago

“Ok but I’m still waiting for my exchange”

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Posted 4 years ago

“delivery bi expsnsive”

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Posted 4 years ago

“Very good prompt service thank you”

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Posted 4 years ago

“Very easy to order, delivery came in perfect time.”

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Posted 4 years ago

“Great items, service and good comms.”

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Posted 4 years ago

“Very good delivery fast n friendly drivers goods perfect and fur everytime”

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Posted 4 years ago

“Great service. Delivery on time.”

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Posted 4 years ago

“Excellent product and exceptionally efficient service. Thank you”

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Posted 4 years ago

“Really easy to order online. Was kept upto date with delivery. Order arrived really quickly. Even got a free gift. Thank you sports direct.”

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Posted 4 years ago

“Super easy online ordering and great prices”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews