Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returning customer so that says one thing, you'll have no problem ordering from Sports Direct. Everything I bought was perfect. Fast delivery, with the option of returning if needed. Definitely use again, or when the shops finally reopen 👍👍”

Helpful Report

Posted 5 years ago

“We purchased a jacket ,but we had to exchange it as it did not fit. The postage was really expensive.there should be some free postage options for this.”

Helpful Report

Posted 5 years ago

“Service and delivery excellent...but unfortunately had to return both items as one had a hole in the back of the shirt and the other was aged 5-6but wouldn't even fit a 3 year old !!....it cost over £7 to return so I will be looking for a refund on this ..”

Helpful Report

Posted 5 years ago

“Ordered 5 items, delivery was very quick and easy. Sadly I was missing an item but they dispatched it a few days later with a free sports direct mug. Overall very happy with the items and the service”

Helpful Report

Posted 5 years ago

“Very good service but the fact that we have to pay for a standard delivery I don't think that's quite wright, I dont mind paying if the product arrives next day but it took 5 days and charged me £4 for it. Overall good, kept me informed about my purchase and recieved a nice big mug... So thank you”

Helpful Report

Posted 5 years ago

“Great prices great brands but expensive delivery charge”

Helpful Report

Posted 5 years ago

“Super in hitra dostava”

Helpful Report

Posted 5 years ago

“Terrible service ,wrong items sent and communication was terrible .”

Helpful Report

Posted 5 years ago

“I have received different design that is not what I have ordered”

Helpful Report

Posted 5 years ago

“I LOVE YOU GUYS SO MUCH, YOU HAVE NO IDEA!! First time ordering from you guys and website was so easy to access and highly affordable stuff too. I needed the items real quick and you guys delivered NEXT DAY!! Saved me a lot of embarrassment I tell ya!! Mich love guys! I'm talking to all my family and friends about you!!”

Helpful Report

Posted 5 years ago

“Annoying that you can’t amend an order once it’s checked out I put wrong shoe size on order but emailed straight away but they wouldn’t change it so had to return it a a cost to myself and wait a week for the exchange VERY POOR FOR ONLINE SHOPPING”

Helpful Report

Posted 5 years ago

“Never usually use SD but they had stock and I couldn't find anywhere else so I took the plunge. Shouldn't have - was supposed to be here in 3-5 days, took 2 weeks, 2 different orders and four customer complaints before they arrived. Sigh.....”

Helpful Report

Posted 5 years ago

“Excellent service and quality”

Helpful Report

Posted 5 years ago

“Good sports equipment, reasonable prices and prompt delivery!”

Helpful Report

Posted 5 years ago

“Good purchase and value for money”

Helpful Report

Posted 5 years ago

“Most of what I ordered was great however I ordered a pair of trainers in a size 7 but size 8 got delivered”

Helpful Report

Posted 5 years ago

“everything is great”

Helpful Report

Posted 5 years ago

“i have not received my skipping rope....sent messages stating that...but no reply.....will not be using your service again...totally not exeptable.....want my refund...”

Helpful Report

Posted 5 years ago

“Good service and received good in good time everything was there that was orderd”

Helpful Report

Posted 5 years ago

“Had to pay for shipping regardless if it was for pick up in store, or sent to my house - bought three items, two of them came in different deliveries and one didn't come at all which was a nuisance! So although the deliveries were a pain, I did get a refund for the item that never came - average I suppose!”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews