Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,515 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 6th April 2026

559

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to return an itemvery expensive useing royal mail”

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Posted 5 years ago

“Excellent prices and service, ordered on a Friday and got order on a Sunday and got a surprise gift, excellent.”

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Posted 5 years ago

“Fast service and trainers exactly as I wanted”

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Posted 5 years ago

“Sérieux, large choix, prix compétitifs et réception assez rapide”

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Posted 5 years ago

“Had to pay £4.99 delivery and returns for unwanted item after SD had changed my order”

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Posted 5 years ago

“Amazing lovely my new zipper great bargin”

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Posted 5 years ago

“Product as described. However, paid for next day delivery and due to the poor performance of the courier (HERMES) it arrived 4 days later after numerous phone calls”

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Posted 5 years ago

“Ottimo! Tutto!”

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Posted 5 years ago

“Very happy to have finally received my order husband is very happy with the shoes and so happy this has now been resolved and a big thank you to Sarah in customer services with all her help 😊”

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Posted 5 years ago

“I have not yet recieved order still waiting as it is delayed”

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Posted 5 years ago

“Absolutely awful delivery service. Don’t bother ordering for delivery if you want your order anytime soon. Even more frustrating it’s £4.99 for delivery which I wouldn’t mind if it was a good and quick delivery service.”

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Posted 5 years ago

“Good prompt service,, excellent range of goods on offer.”

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Posted 5 years ago

“All good no issues”

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Posted 5 years ago

“Excellent waterproof girls all in one. Would recommend”

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Posted 5 years ago

“Ordered size 8 trainers , size 3 delivered ,and to be expected to pay return postage ! Awaiting from complaints dept”

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Posted 5 years ago

“The website let me order items that turned out not to be in stock cancelling part of the order. Had to buy the missing items from another supplier therefore costing me extra postage. Not happy”

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Posted 5 years ago

“hi received order of walking boots for my son and they had a shop security tag attached so boots had to be cut to remove it .also your delivery driver had no mask or gloves .”

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Posted 5 years ago

“After ordering my product a Nike adt tracksuit, I was sent a Nike warmup jacket. Emails back and forth the only outcome was I was to send back the jacket and they would see if I get a refund I want the tracksuit I ordered”

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Posted 5 years ago

“I bought some ASICS running shoes they were too small. I sent them back using recorded delivery with the post office tracking. Sports direct received them but has said the order was cancelled. They have not refunded my £104. This was over 2 weeks ago. What can I do?”

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Posted 5 years ago

“Fit perfect and look great thanks”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,515 reviews