Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,485 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 25th January 2026

557

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 4 years ago

“Contact and delivery was excellent and the goods were perfect 👌”

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Posted 4 years ago

“Delivered goods promptly.”

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Posted 4 years ago

“Ordered a load of stuff Friday evening and Saturday morning it all arrived. Good quality stuff and outstanding delivery. Will be a regular customer now.”

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Posted 4 years ago

“Received the wrong size trainers, sent them back to get the correct size and you sent me the wrong size AGAIN’n Unbelievable!! appalling customer service!”

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Posted 4 years ago

“Order roller blades on next day delivery and waited 4 days on them and now we have to pay to send them back so for £29.99 roller skates end up costing well over £40”

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Posted 4 years ago

“superb, tres contant”

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Posted 4 years ago

“Delivery awful never received my items even tho fastest courier service said they were delivered. When I checked it out they never delivered any of the packages in the area where I live. Took a week for the order just to be dispatched and then delivery is now 2 dates late but apparently it's arrived based on tracking!?”

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Posted 4 years ago

“Ordered on line and delivered within 24 hours. Brilliant service. Thank you.”

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Posted 4 years ago

“It was easy to find the product on the website, ordered and it was dispatched quickly. It also arrived sooner than expected.”

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Posted 4 years ago

“good product,delivered on time.”

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Posted 4 years ago

“Brilliant service, wasnt sure it would come next day has it was weekend, but I recieved them”

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Posted 4 years ago

“Speedy delivery, was anticipating 5 days, arrived in 2, good quality good fit, happy”

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Posted 4 years ago

“Good value, decent products. Lots of single use plastic on packaging though.”

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Posted 4 years ago

“Absolutely rubbish 1 week after paying for 24hr delivery I am still waiting”

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Posted 4 years ago

“Easy to use & delivered really quickly”

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Posted 4 years ago

“A young lad called Dan at Central six served me was so helpful when I was exchanging Nike trainers explaining everything to me brilliant”

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Posted 4 years ago

“The goods were ok but the cardboard packaging was absolutely smothered in plastic tape. This makes a mockery out of using cardboard and it is very difficult to undo!”

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Posted 4 years ago

“Extremely disappointed. Ordered 4 shorts with same article number only colour difference. But got only one which had the lace in waist. Rest had elastic rubber in waist which I didn't want. So I returned three of them. I explained through email the difference and I requested to credit me for those 3 plus the return shipping cost. I had to pay for shipping cost for delivery too. But I got refunded only for 2 shorts. All new returned same day with labels on. And not refunding for the third plus no response on shipping costs ei. If shorts have same article number and you choose yourself while ordering online. You receive still different. How are you supposed to know? The only co in UK charging you for delivery costs both ways and won't refund you immediately. I wouldn't order online ag3.”

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Posted 4 years ago

“Always great value for money. Very impressed with delivery speed when ordering online. Will definitely use again.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,485 reviews