Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,511 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 25th January 2026

557

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent: cheap, large choice, simple to navigate, fast”

Helpful Report

Posted 5 years ago

“Prompt and more than adequate comms, from order acknowledged, order received, order packed..... you get the idea. Good job😁”

Helpful Report

Posted 5 years ago

“Still waiting for my package”

Helpful Report

Posted 5 years ago

“Bought trainers online which was easy and fast delivery, trainers were perfect well chuffed”

Sports Direct 5 star review on 12th March 2021

Helpful Report

Posted 5 years ago

“Great product images and description, competitive prices and fast delivery.”

Helpful Report

Posted 5 years ago

“website very easy to navigate, price points are great the option for link combined sales, all items purchased are exactly for what i needed and size perfect”

Helpful Report

Posted 5 years ago

“Still havent received my package. courier doesnt have any information .”

Helpful Report

Posted 5 years ago

“Wrong shoe size delivered, the box was crushed (probably Hermes!) and the soles were dirty suggesting they had been tried & tested, these were returned 11/03/2021 fingers crossed a refund will follow”

Helpful Report

Posted 5 years ago

“Ordered my sons trainers for school as shops are shut and still waiting 8 days later......SD40000077150465......”

Helpful Report

Posted 5 years ago

“Parcel arrived earlier than expected!!”

Helpful Report

Posted 5 years ago

“Amazing quality at unbeatable prices.Prompt despatch of all utems in a single order. Great service overall.”

Helpful Report

Posted 5 years ago

“Excellent product.Easy to order.Slick delivery.”

Helpful Report

Posted 5 years ago

“Very good quality, was extremely happy with my order”

Helpful Report

Posted 5 years ago

“muito boa relação preço qualidade na escolha e rapidez na entrega”

Helpful Report

Posted 5 years ago

“Great products and good prices.”

Helpful Report

Posted 5 years ago

“Great service only took a little while between packing and delivery thank you”

Helpful Report

Posted 5 years ago

“Good communication, fast delivery, item good price, but delivery slightly too expensive for a single item”

Helpful Report

Posted 5 years ago

“It is no good coming from Southern Ireland to the north of Ireland they took a long time coming when I opened packing the goods were all damp very disappointed”

Helpful Report

Posted 5 years ago

“I was very worried about ordering from somewhere new. Delivery, website, product ticked all the right boxes.”

Helpful Report

Posted 5 years ago

“You don’t answer emails stop putting sizes on for sale that you don’t have and make sure you send all items from orders as I am missing a pair of leggings from mine which you have done nothing about my email from last week to get it sorted.”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,511 reviews