Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery ordered Saturday evening delivered Monday”

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Posted 5 years ago

“Thanks for service. I received my reebok asap. I was amazed and had my order in time.”

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Posted 5 years ago

“Ordered and paid for next day delivery coat arrived after 2 days too late returned want delivery money back”

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Posted 5 years ago

“Ordered walking trousers. Good quality, fit excellent, delivery as expected.”

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Posted 5 years ago

“I appreciate how the postage charge was but the replacement was quick and easily delivered”

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Posted 5 years ago

“I paid extra for next delivery. After my payment went through I was informed that items weren't in stock that I needed.”

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Posted 5 years ago

“Ordered Saturday delivered the next day and that was without next day delivery. Was quite happy to wait ... The item is Ordered was of high quality and as it was described. Very happy .”

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Posted 5 years ago

“My shoes arrived very quickly.”

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Posted 5 years ago

“All my orders were processed correctly and delivered as promised. Fortunately I have had no problems with the product’s ordered. I’m am very pleased with Sports Direct online service.”

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Posted 5 years ago

“Very easy and quick”

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Posted 5 years ago

“Very pleased with my purchase and fast delivery... Thanks”

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Posted 5 years ago

“I was sent the wrong hoodie, and when I attempted to re-order I was again sent the wrong item! Have emailed to complain and was asked to provide photos of the items and relevant paperwork. I did so 3 days ago and no reply yet! Clearly the items and codes are wrong on your system! Gives me little confidence this will not happen again”

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Posted 5 years ago

“Excellent shop!!! Very fast delivery !!!”

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Posted 5 years ago

“Easy to order, quick delivery and very comfortable trainer's”

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Posted 5 years ago

“very nice service”

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Posted 5 years ago

“I have to pay to receive the parcel and one item was unsuitable and I have to pay again to return it,which is costly”

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Posted 5 years ago

“Thankyou quality and price good my order on time and no problems 😊 Xx”

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Posted 5 years ago

“Ordered trainers for my child, paying extra for next day delivery. They never arrived. Customer Services didn't bother replying to three of my emails and in the end I raised a case with PayPal. Refund was issued as a result. Poor experience, cannot recommend and won't bother using Sports Direct again.”

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Posted 5 years ago

“The item I bought was exactly as advertised and delivered very quickly. Ten out of ten.”

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Posted 5 years ago

“Placed order on friday morning for next day delivery was charged £7.99 next day delivery price. It's now sunday 2pm and my order has not been delivered.”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews