Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value and service. Thank you”

Helpful Report

Posted 5 years ago

“Very quick delivery, good price. Only order when I need more than 1 item as postage is pricey”

Helpful Report

Posted 5 years ago

“Still waiting for my trainers and I paid for a next day delivery terrible service will cancel my order as nothing received but the review questionnaire”

Helpful Report

Posted 5 years ago

“Excellent delivery service”

Helpful Report

Posted 5 years ago

“Excellent service from start to finish had to return some items as wrong size refunded within 3 days, re-ordered some more paid normal delivery but were delivered the next day, couldn’t have been any better.”

Helpful Report

Posted 5 years ago

“Nice quick delivery. Thought I was ordering grey socks. Picture showed grey but small print said dark and I received 1 blue and 2 black sets. Not really what I was after. Service was nice and quick though. Cheap enough too.”

Helpful Report

Posted 5 years ago

“Very happy with the service. Exchanged the item due to the size, alternative supplied quickly with little fuss. Cannot fault the online experience.”

Helpful Report

Posted 5 years ago

“I bought this in another colour and liked it do much I bought the marl. Good hoody for spring, autumn and winter. Probably too heavy for summer. I returned a jacket a couple if weeks ago and received my money back in good time. The only criticism would be I had to pay to return the jacket.”

Helpful Report

Posted 5 years ago

“We usually rate Sports Direct higher, but unfortunately the delivery of our trainers from online ordering, although very quick, was received with substantial damage to the packaging. Thankfully it seems that the trainers are ok,but the box was ripped and squashed - not how you'd expect at all,and disappointing to say the least.”

Helpful Report

Posted 5 years ago

“Very good service thank you 😊”

Helpful Report

Posted 5 years ago

“Ordered 3 pairs of runners 4 weeks later no delivery and no refund”

Helpful Report

Posted 5 years ago

“Purchase arrived on time and in perfect conditions.”

Helpful Report

Posted 5 years ago

“Hi Wish to let you know that i havent receive my item which i bought from you please sort it out Kind regards. Mariama”

Helpful Report

Posted 5 years ago

“i paid for next day delivery it came two days later, i did email customer services they could not be botherd to get back to me, can i have my next day delivery charge back please”

Helpful Report

Posted 5 years ago

“Easy to order,quick delivery ..would use again”

Helpful Report

Posted 5 years ago

“Thank you”

Helpful Report

Posted 5 years ago

“Great tracked service but think your p&p charges are high, especially for click n collect. That puts me off using you more than I do.”

Helpful Report

Posted 5 years ago

“I don't do much shopping online I found it really easy.”

Helpful Report

Posted 5 years ago

“I faced worst service I ordered medium size but they changed my order to extra small size”

Helpful Report

Posted 5 years ago

“I will Never order again from sport direct , it’s a untrustworthy shop , I’m very, very disappointed, I was waiting for my order 5 pays and I pay next day delivery, absolutely for nothing, anyway I will not stop here , I’m speaking with my Bank and I will continue with my complaint! It’s unacceptable to pay next day delivery and receive the delivery after 5 days !”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews