Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. From order to delivery. One of the best on offer.”

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Posted 5 years ago

“Super Ware, sehr guter Preis und schnelle Lieferung”

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Posted 5 years ago

“Absolutely no issues , delivery on time . Happy customer!”

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Posted 5 years ago

“Small issue with received item, amazing customer service, took less than 6 hours for issue to be rectified. Only needed to send one email. Thank you sport's direct”

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Posted 5 years ago

“Great service didn't have too wait long for items”

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Posted 5 years ago

“Good price & fast delivery as stated- Thank you”

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Posted 5 years ago

“I like their clothes but they keep sending me emails about their newest item which I dont like. It arrived on time so thats good.”

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Posted 5 years ago

“Great service. Item arrived within 3 days, (ordered on weekend), and was in perfect condition when it arrived. Was notified by email of its receipt by courier, and which day they would deliver, and then notified by text of an hourly time slot for delivery. Very convenient, reliable, and extremely competitively priced. Will use again.”

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Posted 5 years ago

“Wrong item send with incorrect price.”

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Posted 5 years ago

“Great value and service. Thank you”

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Posted 5 years ago

“Very quick delivery, good price. Only order when I need more than 1 item as postage is pricey”

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Posted 5 years ago

“Still waiting for my trainers and I paid for a next day delivery terrible service will cancel my order as nothing received but the review questionnaire”

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Posted 5 years ago

“Excellent delivery service”

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Posted 5 years ago

“Excellent service from start to finish had to return some items as wrong size refunded within 3 days, re-ordered some more paid normal delivery but were delivered the next day, couldn’t have been any better.”

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Posted 5 years ago

“Nice quick delivery. Thought I was ordering grey socks. Picture showed grey but small print said dark and I received 1 blue and 2 black sets. Not really what I was after. Service was nice and quick though. Cheap enough too.”

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Posted 5 years ago

“Very happy with the service. Exchanged the item due to the size, alternative supplied quickly with little fuss. Cannot fault the online experience.”

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Posted 5 years ago

“I bought this in another colour and liked it do much I bought the marl. Good hoody for spring, autumn and winter. Probably too heavy for summer. I returned a jacket a couple if weeks ago and received my money back in good time. The only criticism would be I had to pay to return the jacket.”

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Posted 5 years ago

“We usually rate Sports Direct higher, but unfortunately the delivery of our trainers from online ordering, although very quick, was received with substantial damage to the packaging. Thankfully it seems that the trainers are ok,but the box was ripped and squashed - not how you'd expect at all,and disappointing to say the least.”

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Posted 5 years ago

“Very good service thank you 😊”

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Posted 5 years ago

“Ordered 3 pairs of runners 4 weeks later no delivery and no refund”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews