Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 21st September 2025

552

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my order on 4th March and paid for next day delivery. Was told Hermes was the courier and was given a tracking number. Tracked my order on Friday 5th March to be told that unfortunately my delivery would be another 24 hours. Did not receive my order until Sunday 7th March very disappointed as needed my order for 5th March 2021.”

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Posted 4 years ago

“Quality products at affordable prices. Easy to order online and prompt delivery.”

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Posted 4 years ago

“I never got my trainers. It’s been a week and i’m still waiting for them”

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Posted 4 years ago

“excellent: cheap, large choice, simple to navigate, fast”

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Posted 4 years ago

“Prompt and more than adequate comms, from order acknowledged, order received, order packed..... you get the idea. Good job😁”

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Posted 4 years ago

“Still waiting for my package”

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Posted 4 years ago

“Bought trainers online which was easy and fast delivery, trainers were perfect well chuffed”

Sports Direct 5 star review on 12th March 2021

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Posted 4 years ago

“Great product images and description, competitive prices and fast delivery.”

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Posted 4 years ago

“website very easy to navigate, price points are great the option for link combined sales, all items purchased are exactly for what i needed and size perfect”

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Posted 4 years ago

“Still havent received my package. courier doesnt have any information .”

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Posted 4 years ago

“Wrong shoe size delivered, the box was crushed (probably Hermes!) and the soles were dirty suggesting they had been tried & tested, these were returned 11/03/2021 fingers crossed a refund will follow”

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Posted 4 years ago

“Ordered my sons trainers for school as shops are shut and still waiting 8 days later......SD40000077150465......”

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Posted 4 years ago

“Parcel arrived earlier than expected!!”

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Posted 4 years ago

“Amazing quality at unbeatable prices.Prompt despatch of all utems in a single order. Great service overall.”

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Posted 4 years ago

“Excellent product.Easy to order.Slick delivery.”

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Posted 4 years ago

“Very good quality, was extremely happy with my order”

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Posted 4 years ago

“muito boa relação preço qualidade na escolha e rapidez na entrega”

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Posted 4 years ago

“Great products and good prices.”

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Posted 4 years ago

“Great service only took a little while between packing and delivery thank you”

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Posted 4 years ago

“Good communication, fast delivery, item good price, but delivery slightly too expensive for a single item”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews