Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,566 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,566 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took 9 days to receive my parcel after paying for next day delivery. Very unhappy with this do expect a refund on delivery charges. After all this, I believe 1 star is 1 too many. Hermes delivered the parcel I complained to them they said speak to Sports Direct. As a result, I will not be shopping with Sports Direct again.”

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Posted 5 years ago

“Your despatch service is great , but your courier service is awful still waiting for parcel that should have been delivered 7th Feb .You need to use a more reliable courier !!”

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Posted 5 years ago

“Fantastic shoes, lighter than I expected. Delivery tho wasn't that good. Next day delivery, arrived 3 days later.”

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Posted 5 years ago

“Ainda continuo sem receber a minha encomenda e no site da SEUR diz que a encomenda não existe. Necessito que esta situação desagradável seja resolvida o quanto antes. Obrigada”

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Posted 5 years ago

“Great service, easy to use website, happy with my order. thank you guys”

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Posted 5 years ago

“Easy to search for items. Quick delivery. Items well packaged.”

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Posted 5 years ago

“Placed order, quick dispatch and kept informed at all times”

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Posted 5 years ago

“The delivery was quick, the shoes were snug, but the colours on the website were a bit off so they were not what I was expecting”

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Posted 5 years ago

“Very efficient Professional & goods arrived on time Very happy with the service”

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Posted 5 years ago

“Good price excellent delivery service so good I bought a second pair.”

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Posted 5 years ago

“Was disappointed with delivery as I paid £7.99 for next day delivery and received my package 6 days later”

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Posted 5 years ago

“Excellent! Arrived quicker than expected!”

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Posted 5 years ago

“Fast delivery and quality products”

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Posted 5 years ago

“Very impressed all round quick delivery, very good products at good prices and when had few questions had very fast responses”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“All good thanks. would rate the quickness of delivery and the shoes very good. Thank you.”

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Posted 5 years ago

“Sports Direct might have done things right, but the currier they choose is very bad. I payed for next day delivery and after 7 days I still did not get my order. Overall very unsatisfied. At the end of the day i ordered from Sports Direct and they are the ones who need to make sure I get my order and when I contacted them they said it has been sent by the currier and that’s it. Not my problem they deal with bad companies so I will never order again online from them. I pay next day: I expect next day delivery and not 7+ days”

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Posted 5 years ago

“It was very good”

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Posted 5 years ago

“Wide choice, good prices, delivery was on time.”

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Posted 5 years ago

“Regretly, I paid for the next day delivery that is 9.99 but delivery was made after 3 days. On my mails they always give a simple answer, your parcel is with the the courier. We have no concern with the courier who ever they are but only in time delivery. So its really very poor service from Sports Direct.”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,566 reviews