Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,566 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,566 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently bought dumbbells to help me workout from home since all the gyms are shut due to Covid-19. I am a dancer training in a top vocational college in London and thanks to Sports Direct, I come prepared to class with the right kit and feeling confident that I have looked after and kept on top of my physique.”

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Posted 5 years ago

“Very quick service paid for normal delivery and got delivered the following day.seam like de ent quality for the price”

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Posted 5 years ago

“Great item very fast delivery great all round would order again from you”

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Posted 5 years ago

“Turned up quicker than expected, good speedy service .”

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Posted 5 years ago

“Great products, great service..delivered when they said they would..thank.”

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Posted 5 years ago

“The ordering process was easy. The price was good. The delivery was efficient and the item ordered was of good quality.”

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Posted 5 years ago

“I ordered my dumbbells, way over priced compared to Argos etc but hey it’s lockdown. Paid £10 for ‘2 man delivery’ which came over a week later, with one guy carrying it with one hand. Which made me laugh, anyway once I opened it almost every single plate had been badly chipped and looked awful! Nearly cut my finger on one of them not expecting it to be sharp. Wouldn’t recommend.”

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Posted 5 years ago

“Orders came earlier than expected”

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Posted 5 years ago

“Superb service no issues encountered would recommend.”

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Posted 5 years ago

“Brought two Lee Cooper shirts, came very quickly, good packaging, great price, nice material and nothing to complain about”

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Posted 5 years ago

“The most annoying part of it all, after waiting for a while to get the items and finding out they’re not good paying over £15 to return that’s rip-off Is not like the items come and I change my mind, the items where faulty and when you chat with them there said there’s nothing can be done. In total getting and retuning the goods I have pay over £25 just on postage come on Sport direct”

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Posted 5 years ago

“Very happy with how easy it was to order online and pleased with what I ordered. Thank you.”

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Posted 5 years ago

“New boots arrived the next day - good service”

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Posted 5 years ago

“I still haven’t got my parcel and it’s been over a week”

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Posted 5 years ago

“I was very impressed with the service and the way I was able to track my delivery, the items matched the description and I paid the little extra for next day deliver and they arrived next day. A job well done sports direct. I am happy to receive your email on offers but you do send out too many and I am now just deleting them less is more here I think. Thanks”

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Posted 5 years ago

“Delivery in 2 days, much faster than expected, wellies arrived same time as the snow, perfect!”

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Posted 5 years ago

“Ordered and delivery was very quick, kept informed throughout the whole process, very impressed goods all round”

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Posted 5 years ago

“Good quality sportswear at great prices,fast delivery”

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Posted 5 years ago

“Ordered trainers for my grandson which didn't fit. After 3 pairs I have given up due to the prohibitive cost of returning them making any sale bargain null and void. Unless you are 100% confident of your sizing I would not buy online.”

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Posted 5 years ago

“Im still waiting for my parcel had taken ages plus some of my items were refunded”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,566 reviews