Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,514 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 1 star review on 17th April 2026

560

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and delivery was very quick, kept informed throughout the whole process, very impressed goods all round”

Helpful Report

Posted 5 years ago

“Good quality sportswear at great prices,fast delivery”

Helpful Report

Posted 5 years ago

“Ordered trainers for my grandson which didn't fit. After 3 pairs I have given up due to the prohibitive cost of returning them making any sale bargain null and void. Unless you are 100% confident of your sizing I would not buy online.”

Helpful Report

Posted 5 years ago

“Im still waiting for my parcel had taken ages plus some of my items were refunded”

Helpful Report

Posted 5 years ago

“Great visuals on the website. Great bargains. Great courier delivery service. Nothing not to like !”

Helpful Report

Posted 5 years ago

“Excellent product and very efficient delivery.”

Helpful Report

Posted 5 years ago

“Very good products and service. Fast delivery I was kept informed every step of the way. I have absolutely no complaints!”

Helpful Report

Posted 5 years ago

“Did not realise you sold work shoes It was a Very convenient and efficient service”

Helpful Report

Posted 5 years ago

“Ordered new trainers recently online all went smoothly and very fast delivery very pleased.”

Helpful Report

Posted 5 years ago

“Ordered size 7 got size 9 and half now I've had to pay to return them”

Helpful Report

Posted 5 years ago

“Got men’s Jogging bottoms and Zip up hoodie love them so comfortable”

Helpful Report

Posted 5 years ago

“Simple order process, delivered well within specified time. Love my new Karrimor walking boots especially as they come in half sizes! Ordered a half size over my normal shoe size, perfect fit.”

Helpful Report

Posted 5 years ago

“Still awaiting an email regarding the faulty weights I have bought. Sent them an email with the photos but awaiting a reply for a refund and how to send them back”

Helpful Report

Posted 5 years ago

“Good choice of equipment and sportswear, quick delivery.”

Helpful Report

Posted 5 years ago

“Very good!!!”

Helpful Report

Posted 5 years ago

“I ordered 2 lots of clothing from sports direct and I have had both lots of money taken from my account and not even received a confirmation email for the second lot which amounted to £128.94! I have contacted sports direct and had nothing at all back from them!”

Helpful Report

Posted 5 years ago

“Good quality, thanks”

Helpful Report

Posted 5 years ago

“All items delivered were perfect good quality and in the sale so good bargains”

Helpful Report

Posted 5 years ago

“Website easy, delivery quick. Very pleased with item.”

Helpful Report

Posted 5 years ago

“Quick delivery, all correct and jeans git well.”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,514 reviews