Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,514 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 1 star review on 17th April 2026

560

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service arrived on time and easy to order. I would definitely use it again.”

Helpful Report

Posted 5 years ago

“Easy ordering process and walking boots arrived earlier than expected. Good service and pleased with boots.”

Helpful Report

Posted 5 years ago

“Product as good and well priced but sizing chart was wrong. Flagged to customer services and received only an automated reply to say they would respond within 1-3 working days. Still no response.”

Helpful Report

Posted 5 years ago

“I never received my next day delivery order. Approaching two weeks and counting”

Helpful Report

Posted 5 years ago

“I have recently bought dumbbells to help me workout from home since all the gyms are shut due to Covid-19. I am a dancer training in a top vocational college in London and thanks to Sports Direct, I come prepared to class with the right kit and feeling confident that I have looked after and kept on top of my physique.”

Helpful Report

Posted 5 years ago

“Very quick service paid for normal delivery and got delivered the following day.seam like de ent quality for the price”

Helpful Report

Posted 5 years ago

“Great item very fast delivery great all round would order again from you”

Helpful Report

Posted 5 years ago

“Turned up quicker than expected, good speedy service .”

Helpful Report

Posted 5 years ago

“Great products, great service..delivered when they said they would..thank.”

Helpful Report

Posted 5 years ago

“The ordering process was easy. The price was good. The delivery was efficient and the item ordered was of good quality.”

Helpful Report

Posted 5 years ago

“I ordered my dumbbells, way over priced compared to Argos etc but hey it’s lockdown. Paid £10 for ‘2 man delivery’ which came over a week later, with one guy carrying it with one hand. Which made me laugh, anyway once I opened it almost every single plate had been badly chipped and looked awful! Nearly cut my finger on one of them not expecting it to be sharp. Wouldn’t recommend.”

Helpful Report

Posted 5 years ago

“Orders came earlier than expected”

Helpful Report

Posted 5 years ago

“Superb service no issues encountered would recommend.”

Helpful Report

Posted 5 years ago

“Brought two Lee Cooper shirts, came very quickly, good packaging, great price, nice material and nothing to complain about”

Helpful Report

Posted 5 years ago

“The most annoying part of it all, after waiting for a while to get the items and finding out they’re not good paying over £15 to return that’s rip-off Is not like the items come and I change my mind, the items where faulty and when you chat with them there said there’s nothing can be done. In total getting and retuning the goods I have pay over £25 just on postage come on Sport direct”

Helpful Report

Posted 5 years ago

“Very happy with how easy it was to order online and pleased with what I ordered. Thank you.”

Helpful Report

Posted 5 years ago

“New boots arrived the next day - good service”

Helpful Report

Posted 5 years ago

“I still haven’t got my parcel and it’s been over a week”

Helpful Report

Posted 5 years ago

“I was very impressed with the service and the way I was able to track my delivery, the items matched the description and I paid the little extra for next day deliver and they arrived next day. A job well done sports direct. I am happy to receive your email on offers but you do send out too many and I am now just deleting them less is more here I think. Thanks”

Helpful Report

Posted 5 years ago

“Delivery in 2 days, much faster than expected, wellies arrived same time as the snow, perfect!”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,514 reviews