Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,556 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You could not have asked at the worst possible time. I have ordered a retro England top from yourselves & via your website I chose a Large size only to find that you have sent me a small. Not at all happy that I have had to pay for postage & packaging for a mistake at your end that has then cost me. Here I am a week later with no large size item & I am £40 pounds down out of pocket with nothing to show for it. In short this has been a miserable shopping experience. Pull your finger out and send me my goods Also please add a minus option to your star rating, I have a feeling it would be used quite regularly”

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Posted 5 years ago

“Brought for grandson Perfect gift and half sizes available. Good price for brand looked good well made.”

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Posted 5 years ago

“Paid for next day delivery and it came the following day. Asked for my money for that I paid next day delivery for and nothing has been done about it.”

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Posted 5 years ago

“Easy to order online and prompt, efficient delivery.”

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Posted 5 years ago

“I ordered some trainers and didn't receive a confirmation email so I emailed your customer care team. they came back fairly quickly tto re send my confirmation which was great as I had no record of the transaction. So thankyou! Regards Lisa”

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Posted 5 years ago

“The items arrived in good condition. However, I paid extra for next day delivery but it did not arrive on time.”

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Posted 5 years ago

“Really poor , conned out of the next day delivery charge, won't be bothering you again”

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Posted 5 years ago

“Great Service. Parcel came a lot quicker than originally quoted. Got updates re when to expect the delivery and parcel arrived during the allotted time slot.”

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Posted 5 years ago

“Returned shoes for exchange for bigger size, no exchange happened very annoyed”

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Posted 5 years ago

“Still awaiting my parcel, hermes said its lost. Told webchat but they were not interested. Would like u to send out new parcel asap”

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Posted 5 years ago

“Im happy with items i received driver very nice”

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Posted 5 years ago

“Totally love it. So simple to use. Excellent products, great prices! Something for everyone. Telling anyone and everyone”

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Posted 5 years ago

“Delivery late, refund issued and then re charged. No responses to queries. Arrived over a week late”

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Posted 5 years ago

“I found what I wanted.The shoes were delivered before the expected date.”

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Posted 5 years ago

“Very nice prices en fast delivery not my last order”

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Posted 5 years ago

“Ordered daughter sandals came the next day very fast efficient service”

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Posted 5 years ago

“Quick very nice thanks”

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Posted 5 years ago

“Muito bom, mesmo o que queria”

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Posted 5 years ago

“Material threading falling apart from trainers days after buying”

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Posted 5 years ago

“Thank you for the cup. It is so well. And I love it”

Sports Direct 5 star review on 4th May 2021

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,556 reviews