Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parcel never arrived”

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Posted 5 years ago

“Still not recived my order”

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Posted 5 years ago

“Jogging bottoms must have been made for a giant, the legs on the joggers must be about 12 inches too long.....😤😤😤😤😤”

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Posted 5 years ago

“Bought 2 lampshades. Disgraceful they were not boxed to be delivered. They were thrown in a plastic bag and are now obviously very damaged. Won't be ordering again.”

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Posted 5 years ago

“The return label didn't come with the parcel, so I needed to pay £6 both for printing the label with the address and pay for the return. I'd like to receive a refund as I paid for the original shipping in first place.”

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Posted 5 years ago

“Easy ordering process and speedy delivery. Excellent service.”

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Posted 5 years ago

“Excellent service from start to finish as always.”

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Posted 5 years ago

“Not happy that I have to pay £4.99 delivery even for click and collect”

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Posted 5 years ago

“Item is special for the price..... sorry didn’t buy two”

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Posted 5 years ago

“Mehhhhhhhhhhhhhhh”

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Posted 5 years ago

“Couldn’t fault the service, fast delivery and I returned the merchandise by post as it was a bit small. I ticked the box on return form for an exchange for a size bigger and I had the trainers 3 days later.”

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Posted 5 years ago

“It was quick and easy to order. But misleading about the belt of the karate Suit left my grandson and me disappointed.”

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Posted 5 years ago

“Very happy parcel received very quick happy with my items will use again 10/10”

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Posted 5 years ago

“I cant rate sports direct. I paid for trainers and delivery and still have not received the trainers.”

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Posted 5 years ago

“Delivery was very quick, good wrapping and secured product enclosed. Great reduction online compared to in store and also greater variety of sizes available. Unfortunately, delivery company was very misleading and caused issues with dropping off the item.”

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Posted 5 years ago

“shoes were very good quality and delivery was fantastic”

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Posted 5 years ago

“Ordered Slazenger casual shoes, on offer at discounted price, received next day. Good value and quality.”

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Posted 5 years ago

“SO SLOW!! Item was shipped about 1wk after the order....packing arrived damaged... it's as if it was drop shipped by someone else...”

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Posted 5 years ago

“Choice was great, ordering and delivery straight forward.”

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Posted 5 years ago

“Szybka wysyłka i zamówienia zgodne z opisem. Polecam.”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews