Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods were ok but the cardboard packaging was absolutely smothered in plastic tape. This makes a mockery out of using cardboard and it is very difficult to undo!”

Helpful Report

Posted 5 years ago

“Extremely disappointed. Ordered 4 shorts with same article number only colour difference. But got only one which had the lace in waist. Rest had elastic rubber in waist which I didn't want. So I returned three of them. I explained through email the difference and I requested to credit me for those 3 plus the return shipping cost. I had to pay for shipping cost for delivery too. But I got refunded only for 2 shorts. All new returned same day with labels on. And not refunding for the third plus no response on shipping costs ei. If shorts have same article number and you choose yourself while ordering online. You receive still different. How are you supposed to know? The only co in UK charging you for delivery costs both ways and won't refund you immediately. I wouldn't order online ag3.”

Helpful Report

Posted 5 years ago

“Always great value for money. Very impressed with delivery speed when ordering online. Will definitely use again.”

Helpful Report

Posted 5 years ago

“Absolutely love it.. i’ve been buying from sports direct for a long time.. love discounts”

Helpful Report

Posted 5 years ago

“Realicé el pedido hace 10 días y todavía no lo he recibido. He pagado 11 euros de gastos de envío y está tardando mucho.”

Helpful Report

Posted 5 years ago

“Very good product and quality and fastest delivary aswell”

Helpful Report

Posted 5 years ago

“Trainers were good value but the next day delivery I paid an astronomic amount for arrived late.”

Helpful Report

Posted 5 years ago

“Good price and efficient delivery”

Helpful Report

Posted 5 years ago

“I’ve ordered it from a week and it didn’t arrive yet!”

Helpful Report

Posted 5 years ago

“I'm very satisfied with the products and the service I I recived from Sport Direct”

Helpful Report

Posted 5 years ago

“Yea they are alright like”

Helpful Report

Posted 5 years ago

“Excellent service, can't fault it!”

Helpful Report

Posted 5 years ago

“The shoes haven’t arrived yet”

Helpful Report

Posted 5 years ago

“Fantastic trainers however the only criticism was that they came with the security tag on when ordered online. Oops”

Sports Direct 5 star review on 6th May 2021

Helpful Report

Posted 5 years ago

“Clothes was cheap and in really good condition, ID just love it”

Helpful Report

Posted 5 years ago

“Spedizione veloce,addirittura in anticipo dalla data che mi avevano inizialmente indicato. Prodotti in linea con la descrizione.”

Helpful Report

Posted 5 years ago

“I have a problem with your store. the money for the purchase was debited, but the goods were not received”

Helpful Report

Posted 5 years ago

“Great quality for very reasonable price. The websuit arrived on time and it is oerfect!”

Helpful Report

Posted 5 years ago

“Fast delivery”

Helpful Report

Posted 5 years ago

“Paid for next day delivery. Actual delivery was 3 days. No refund!! Only a code to use on your next order which is supposed to give you next day delivery at no extra charge. Poor - because I probably will not purchase through this supplier again.”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews