Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love shopping with sports direct & was easy to do so online also. Straight forward & excellent service”

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Posted 5 years ago

“My item came on time wonderful but they left it out side exposed on my do step without any coverage”

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Posted 5 years ago

“I returned online goods to a store and got a credit note.bought a hoodie online which was good”

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Posted 5 years ago

“Cannot write a review as my item has still not been delivered one week after being despatched by Sports Direct. Not happy with Hermes!”

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Posted 5 years ago

“Easy to use website and products as described.”

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Posted 5 years ago

“Prefer to shop online as the stores don't seem to have the stock. OK unusual times. No problem with returning items so overall very good service. Happy days I will shop with you again. Happy happy happy.”

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Posted 5 years ago

“CD Shopping made easy”

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Posted 5 years ago

“Sport direct should do a free delivery”

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Posted 5 years ago

“Product arrived really quickly. Very pleased would definitely purchase from Sports direct again.”

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Posted 5 years ago

“Did not get an alert that it had been delivered”

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Posted 5 years ago

“Was really fast service and easy to use. Will definitely be using it again.”

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Posted 5 years ago

“Had what I wanted in stock, arrived within 48 hours, excellent service.”

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Posted 5 years ago

“Exactly what I wanted delivered a day early”

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Posted 5 years ago

“Spot on service thank you”

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Posted 5 years ago

“Delivery was quick, no issues with the order at all! Overall very pleased and will definitely be recommending / ordering again :)”

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Posted 5 years ago

“Ordering process was simple and easy to use and my order arrived on time. I ordered different sizes of walking boots but soon discovered that returns can’t be processed in store and a prepaid returns label was not provided which puts me off ordering in the future!! (As you can imagine, walking boots aren’t light and it cost a lot to return). The items that I kept became faulty during a hiking trip which is inconvenient when you’re at the peak of your hike! A little disappointed”

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Posted 5 years ago

“Very pleased with product and delivery”

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Posted 5 years ago

“Is this a joke I made contact via email a week ago as you had sent wrong product but still no reply”

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Posted 5 years ago

“Very pleased with my online shop and my goods were even delivered earlier than expected.”

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Posted 5 years ago

“very good service”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews