Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,521 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,521 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 29th April 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely useless company they never send full order tell you its out of stock but its not you re order the missing items the next day and they come no issue you just end up paying double postage for their incompetence”

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Posted 5 years ago

“I paid for next day delivery. It's been 7 days and my parcel still hasn't come!”

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Posted 5 years ago

“Sports direct the site was fine and the delivery was as expected however CB leggings and sports that I received after one wash (as described) started to peel off and are now completely ruined. So disappointed!”

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Posted 5 years ago

“Item was ordered online and delivered to a nominated store. Everything worked efficiently. Thanks.”

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Posted 5 years ago

“Can never knock the product of the service that sports direct offer. The only problem is I ordered the wrong colour but oh well that’s my fault will just get another one.”

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Posted 5 years ago

“Quick delivery and returns”

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Posted 5 years ago

“Received my walking boots next day and can’t fault them very good service”

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Posted 5 years ago

“Ordered a tracksuit and trainers. No joggers sent with the tracksuit. Apparently item now out of stock so they can't send them. Customer services very reluctant to help, eventually got a refund on the joggers and a £10 evoucher but seen as the delivery is £5 and they still don't have the joggers it's not ideal. Quick to take money, don't deliver the goods then reluctant to resolve.”

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Posted 5 years ago

“Happy with the easy and fast service I received, I will be ordering a few more items because I'm unable to go into the shop”

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Posted 5 years ago

“Very fast delivery (two days I think) and good price x”

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Posted 5 years ago

“i thought the service was excellent plus the delivery as well and the item described corrected well please will shop again”

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Posted 5 years ago

“Perfect non fit.”

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Posted 5 years ago

“Best price I could find and quick delivery. What more could you ask for?”

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Posted 5 years ago

“Still waiting for part of my order. Said it was available on 11th jan...still not arrived”

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Posted 5 years ago

“Very slow delivery I paid for next day delivery and got delivered about a week later”

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Posted 5 years ago

“I have purchased many items from SD,I find them to be of good quality, and of good prices,a fast delivery service and a friendly delivery driver,will continue to purchase from SD.”

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Posted 5 years ago

“I still haven’t received it”

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Posted 5 years ago

“Quick delivery, had to return and exchange as I ordered wrong size, new size was sent quickly too. All good.”

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Posted 5 years ago

“Quick service and soo happy with my items.”

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Posted 5 years ago

“I had my order after waiting 6 days to get delivered to a shop. When opening up my parcels they was all the wrong sizes and also the were items missing but claimed they did put them in there. Also the box was damaged .I contact sport direct vir email on 4 occasions about this matter and only had email back once I had to go though social media to get a response. I’ve sent all my items back to be told I’ll have to wait 14 days for them to have them and another 14 days for a refund. Never ever going to order again!”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,521 reviews