Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,521 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,521 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 29th April 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I WOULD NEVER EVER MAKE THIS MISTAKE AGAIN, USING ONLINE SHOPPING FROM SPORTS DIRECT. THESE GUYS ARE ORGANIZED AND ACT LIKE A PROFESSIONAL SCAMMERS. OMG AND WOW WHAT A JOKE. SEEMS LIKE THE ONLY WAY TO GET YOUR MONEY BACK IS THROUGH YOUR BANK, FILING A SCAM REPORT”

Helpful Report

Posted 5 years ago

“This is my 1st time shopping online with sport direct, all the while I am one of your regular customer in store. However, my 1st experience was bad. I ordered MU shirt, but there's no chevrolete logo on it as in your website. I have done the complaint, but today is the 8th days, I have not yet received any feedback. Its so frustrated.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Arrived on time”

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Posted 5 years ago

“Cancelled half my order and I ended up paying delivery on half my order”

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Posted 5 years ago

“Arrived before delivery date walking shoes as described happy days”

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Posted 5 years ago

“Great service will use again”

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Posted 5 years ago

“You never receive your items on time even if you pay for next day delivery.”

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Posted 5 years ago

“Your asking for a review of an order I haven't received but was meant to be here 2 days ago.”

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Posted 5 years ago

“Sketcher womens trainers in great condition and very speedy with delivery very happy with my purchase”

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Posted 5 years ago

“Purchased trainers online £32:99. When delivered they were boxed at 29:99. Refused to give me refund of £3:00”

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Posted 5 years ago

“Not yet received very disappointed”

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Posted 5 years ago

“I still haven´t received my order. It´s impossible to track it. What's happening?”

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Posted 5 years ago

“I ordered a pair of shoes and the box turned up ripped to pieces.”

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Posted 5 years ago

“On time delivery, safety aware delivery... I Recommend this business for online shopping.”

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Posted 5 years ago

“Brilliant Customer Service”

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Posted 5 years ago

“I wish I could find something to write about but I am still waiting for my purchase 😡😡😡😡”

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Posted 5 years ago

“I am still waiting for part of my order to arrive and have emailed the company who have been very unhelpful.”

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Posted 5 years ago

“Products were good price but the packaging it was shipped in didn’t protect the items at all. The small weights I ordered were damaged; the rubber coating was cut up and scratched from being chucked around on the way. I won’t order from here again”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,521 reviews