Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,453 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Just what I needed to fix my irrigation system. Fast Delivery”

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Posted 9 years ago

“Got my order and it is complete and well packed. Parts look good. Thanks John”

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Posted 9 years ago

“Excellent and prompt service. Reasonable prices.”

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Posted 9 years ago

“VE RY GOOD SERVICE HOME PAGE WAS VERY GOOD WILL USE YOU AGIN WHEN NEEDED THANK YOU”

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Posted 9 years ago

“Good stock of items”

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Posted 9 years ago

“part came as ordered. I have installed it. Looks good.”

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Posted 9 years ago

“had no problems. very prompt”

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Posted 9 years ago

“I got exactly what I was looking for. The sprinklers that I purchased were a 1/3 the price I paid from the local supply store. I also purchased the rubber covers and replaced 2 of mine which were in bad shape. I would recommend this company to anyone.”

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Posted 9 years ago

“Great product Timely shipping.”

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Posted 9 years ago

“I had a defective Hunter controller. Your helpful representative advised me to pay for a new one and ship the old one back. This was the two would cross in shipping and I would be without the controller less time than if I just shipped my broken one back and you then shipped me a new one. Sure enough my new controller arrived the same day that my old one arrived at your business. I received an email the next day telling me that you did receive it and were issuing a credit. I could not be happier with your service. THANK YOU VERY MUCH!”

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Posted 9 years ago

“great service ,fast deliver, good prices thank you Mark Dansereau Brevard county Parks FL>”

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Posted 9 years ago

“They had exactly what i needed and i could not believe how cheap the price was. I will definitely be doing more business with the Sprinkler Supply Store soon.”

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Posted 9 years ago

“Got the parts on time and everything worked great.”

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Posted 9 years ago

“Very disappointed it took two weeks from order to delivery with an after the fact excuse of a back order. The day after I made the order I got an email asking if I wanted to keep a sprinkler key in my order because it was "back ordered". The leverage was that if I wanted to keep the key ($0.35 value) in the order, I would have to hold the entire order (which included the main parts I really needed) until the key came in. Otherwise, I needed to cancel ordering the key. I responded immediately that I did not appreciate being held hostage by a small item and to go ahead with the order because I needed it as soon as possible. A week later, I received the key and one other part?!? The main valve I REALLY needed is supposed to arrive today (two full weeks after the order). I called to ask why the delay and was told that it "might" be because the valve was back ordered. The representative said he was not sure but would look into it if I wanted. I said I did want an explanation. I have yet to receive such explanation. In conclusion, if you really need something in a timely manner, this company can not be trusted to deliver.”

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Posted 9 years ago

Hi Don, thanks for your review and I apologize if we weren't able to meet your needs on this order. Your order was placed the 4th, we discovered that we could ship the adjustment tool and the solenoid out from one of our other warehouses and did so on the 5th and was delivered to you on the 8th. The remaining valves shipped out on Tuesday the 9th - when I check the tracking it seems as though there was a delay with USPS on the second shipment as it is just on the truck for delivery today the 17th. It should have arrived the 12th, based on the turnaround time of the first shipment. I am following up with our warehouse to try to determine what the cause of the delay was on the second shipment, but at least part of this had to to with the long turnaround time with the postal service. Again my apologies that we weren't able to hit a home run on this one. Denny ~ Customer Service Manager

Posted 9 years ago

“The product worked great. I will be ordering more today.”

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Posted 9 years ago

“Speedy delivery. Great product.”

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Posted 9 years ago

“Just installed it two days ago. It Operationally it is too soon to tell. Lots of rain here recently. I like the upgraded features vs my 10 year old Pro C Controller. Would have been installed sooner but it took UPS five days for delivery. Ugh. Must say that your Customer Service guy I spoke with the day I ordered the controller knows his stuff.”

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Posted 9 years ago

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Posted 9 years ago

“customer service, took charge of this case after the original was lost in the post, and they done a fantastic job in getting me delivered , a replacement part, well done. and many thanks”

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Posted 9 years ago

“Friendly customer service and quick response.”

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Posted 9 years ago

Sprinkler Supply Store is rated 4.7 based on 5,453 reviews