Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,453 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Correct parts, great advice, great price.”

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Posted 9 years ago

“Two orders on record with sprinkler supply, both on time with every thing I ordered. Thanks guys you have a life time customer. Keep up the good work.”

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Posted 9 years ago

“The drip line was available at your site when no local sources carried what we needed. Order arrived on time and with no errors. Would recommend your company anytime!”

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Posted 9 years ago

“Good products fast shipping what more can you ask for. Highly recommend this business”

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Posted 9 years ago

“I wish I had found the Sprinkler Supply Store before I started my DIY Sprinkler System. They have since saved me numerous trips to my local box store in which I could never find what I was looking for or they would be out or have no idea what I was talking about. The Sprinkler Supply Store has it all and its easy to find with a reasonable shipping cost. The product selection is phenomenal and the customer service team is top notch!!!”

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Posted 9 years ago

“I received the right thing, at the right time, for a good price. I couldn't ask for anything more than that.”

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Posted 9 years ago

“Good products and very good sales/tech team- Krystin & Denny.”

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Posted 9 years ago

“The sprinkler system that I ordered was exactly what we needed and it was delivered very quickly. Thank you very much.”

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Posted 9 years ago

“Found my parts quickly and easily. Shipping was lightning fast. Great to deal with! Thanks!”

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Posted 9 years ago

“Found my parts quickly and easily. Shipping was lightning fast. Great to deal with! Thanks!”

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Posted 9 years ago

“Found my parts quickly and easily. Shipping was lightning fast. Great to deal with! Thanks!”

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Posted 9 years ago

“Found my parts quickly and easily. Shipping was lightning fast. Great to deal with! Thanks!”

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Posted 9 years ago

“When a Toro sprinkler head in my irrigation system failed, I decided to replace it myself. I tried two different brands of replacement heads from the big box home improvement store, but both leaked. Then I discovered the Sprinkler Supply Store. I found that the Toro model I was replacing had been discontinued. I emailed customer service at the Sprinkler Supply Store and received a quick reply with a suggested alternative. Because the head is at a low point in the yard, I ordered a head with a check valve (not an option at the big box store). It arrived quickly and works perfectly. Since then I've placed another order with similar fast shipping. This is how online shopping is supposed to work!”

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Posted 9 years ago

“I purchased this 4 station indoor Irrotrol controller to replace a 32 year old outdoor Irrotrol that finally gave up. This controller was easy to install, easy to program and the service from Sprinkler supply was fast and the price was great. I am very pleased”

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Posted 9 years ago

“My controller arrived on time and everything about my order was correct. Sprinkler Supply Store has good prices and good service. I will shop here again.”

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Posted 9 years ago

“Great overall experience. Fast shipping.”

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Posted 9 years ago

“I ordered the merchandise on August 5, 2016. I finally got a notice 4 days ago that it had shipped, I haven't received the merchandise as of today. I had to call your office to find out that the reason for the delay is one of the items ordered was out of stock.”

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Posted 9 years ago

Hi Ernie, thanks for your review. I did check, our system sends out an automatic email right after the order is placed to let you know about any backorders. You can also tell by the "7 to 10 day" availability status on the product page. It does appear that the email was sent. It may have been snagged by your spam filter. I apologize for any confusion. Denny ~ Customer Service Manager

Posted 9 years ago

“Fast and easy website to navigate and buy. Good experience all around.”

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Posted 9 years ago

“Very helpful quick delivery”

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Posted 9 years ago

“Sprinkler Supply Store is a great company, and their customer service is excellent. They respond quickly to any questions you may have about the products that they sell. I recently purchased a Toro DDCWP-2-9V - Battery Operated DC-2 Controller Station, a Toro - TRS - Rain switch Kit, and 2 Rain Bird - TBOSPSOL - TBOS DC Latching Solenoids. All 3 of these products worked perfectly together. Sprinkler Supply Store Customer Service was able to answer all of my compatibility questions before purchasing. Shipping was also very fast. I was worried about the compatibility between the Toro Controller, and the Rain Bird DC Solenoids, since I was converting my existing Rain Bird sprinkler valves with AC Solenoids to DC Solenoids, due to lack of electrical power in the vicinity of the existing sprinkler valves. This combination worked like a charm. The prices were also very low compared to our local big box stores, and irrigation specialty store. I just hope Sprinkler Supply Store keeps these particular parts in stock for future maintenance. I also have a back yard I need to landscape in the near future, and I plan on using these same, or similar, components for that project. I have had a great experience with Sprinkler Supply Store, and would highly recommend them to anyone working on a new, or existing irrigation project. You cannot go wrong with Sprinkler Supply Store.”

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Posted 9 years ago

Sprinkler Supply Store is rated 4.7 based on 5,453 reviews