Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the part quickly and it was the correct part.”

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Posted 10 years ago

“Orderderd on Friday, came next Thursday, and order was wrong, they got the 1000 ft of drip pipe wrong, screwed my job up schedualed on the next day. SS offerd a few bucks off, dident save me from embarrassment.”

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Posted 10 years ago

Hi Steven, thanks for your review. My sincerest apologies that we weren't able to get this one right for you in time for your deadline. It's our goal to ship everything out correctly every time. I'm glad that we were able to at least offer you an alternative that would help you out. Denny ~ Customer Service Manager.

Posted 10 years ago

“Thanks”

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Posted 10 years ago

“Parts as described and at great price. Shipping was way better than expected. Arrived in a few days instead of 2 weeks like expected.”

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Posted 10 years ago

“All items (i.e., pipe nipples and wireless rain/freeze sensor) arrived in the expected period of time. The amount of packing material was adequate for the items within the shipping container. I will most definitely use this company again for my online ordering of sprinkler supplies.”

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Posted 10 years ago

“Promt service, excellent value and great selection of parts. I have everything I may possibly need to repair my system Thanks. C. Chisley, West Monroe, LA.”

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Posted 10 years ago

“Fast prompt shipping & & great product!”

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Posted 10 years ago

“Very quick and efficient. Good communications.”

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Posted 10 years ago

“Very pleased with the service. Ordered two heads and received them in two days in CT. Cost was very reasonable along with shipping. Would highly recommend Sprinkler Supply Store.”

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Posted 10 years ago

“Hunter sprinkler products that I received were as ordered and all quantities were spot-on! Great company.”

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Posted 10 years ago

“Everything arrived on time and well packaged since these were glass-like parts. Well done! Will keep you in mind for subsequent purchases.”

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Posted 10 years ago

“Had a few low seeping sprinkler heads (Hunter). the check valves showed up in no time and cured the problem. Thinking of ordering from these people next spring to finish the project.”

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Posted 10 years ago

“so impressed with the delivery speed!”

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Posted 10 years ago

“Great service and prices on sprinkler valves. Items were shipped out very fast and I appreciated getting free shipping on my order.”

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Posted 10 years ago

“Fast shipping, perfect replacement part, priced right and will order more parts in the future for my system. Thanks Bill.”

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Posted 10 years ago

“I have 4 Richdel model R711ALG sprinkler valves in need of new diaphragms. Richdel is no longer in business and I could not find a cross reference. I found photos for what looked like the right replacement at Sprinkler SS. I took a chance and ordered them. Got the parts within a few days. The gasket and seal were identical to the original, but the diameter of the plastic assembly that holds the seal is a bit smaller than the original. I took the original and new diaphragms apart and put the new gaskets and seals on the old assemblies. Works fine.”

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Posted 10 years ago

“I have never ordered from the Sprinkler Supply Store before. I found what I wanted very easily. I ordered the sprinkler heads I needed at a great price. The shipping price was very reasonable. I received my order exactly as requested within a week and was extremely pleased. I will be ordering again when the need arises.”

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Posted 10 years ago

“Due to Hurricane Matthew visiting coastal Florida last week, our home suffered power surges during the evening that power was restored to our neighborhood. Apparently these surges fried our Hunter Sprinkler System's indoor mounted Controller. I was able to locate an exact replacement sprinkler controller the very next day at the Sprinkler Supply Store and it was being offered at a competitive price (indeed the best price that I could locate on the Internet or any of our local "big box" hardware stores). Placing the order was a breeze (pardon the pun), and 6 days after Matthew was hammering our coastline, we are back in business with our irrigation system! Not only was it shipped and delivered within the week, but because I was a new customer, the Sprinkler Supply Store gave me the opportunity to obtain free shipping on my first order, which helped us out, especially with all the added expenses we encountered because of Hurricane Matthew. Many thanks! Steve, Coastal Florida”

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Posted 10 years ago

“it would have been nice to actually know when my shipment will arrive. There is nothing on your website that tells me the estimated arrival. If indeed something right away. I would have gone elsewhere. Other than that it was it was a great experience.”

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Posted 10 years ago

“Parts ordered were exactly what i needed and order filled and delivered in a timely manner.”

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Posted 10 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews