Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,316 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They can get what I need, though they typically don't have it in inventory (landscape lighting lamps and fixtures). That said, service is good, shipping is prompt, and any issues are quickly resolved. I like this outfit, just wish they stocked a few more things I need so I didn't have to wait.”

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Posted 5 years ago

“Some packing material in with the sprinkler heads would have been good so they didn’t bang around so much, but other than that the purchase was very easy and the shipping quick.”

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Posted 5 years ago

“Was disappointed Item was backordered but was satisfied about the purchase”

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Posted 5 years ago

“I ordered some fittings and they were received in”

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Posted 5 years ago

“Item arrived reasonably fast. I am not a pro but I was able to install fairly quickly. Instructions weren’t great. When I first opened the valves, water was shooting from the test cocks. It took me a minute to realize that they also had valves that needed adjusting with a screw driver. I will add that the my old 825y had heavier duty covers for the test cocks that had a strap to keep them on. The new one just has caps that blew off as soon as the water pressure hit.”

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Posted 6 years ago

“Product arrived where expected. Important to note the original shipping cost was to high for the product I was attempting to purchase. SSS provided me a discount coupon code to reduce the shipping cost which triggered me to complete the purchase.”

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Posted 6 years ago

“I would like to have a ability to upload multiple documents for multiple people at once.”

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Posted 6 years ago

“They had the parts I needed and shipped them quickly”

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Posted 6 years ago

“Speedy delivery even with it back ordered. The item was stored outside before shipped so make sure to open outside and not inside your house.”

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Posted 6 years ago

“Good purchase experience. I haven't tried my sprinkler system yet, will update later.”

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Posted 6 years ago

“Good product.”

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Posted 6 years ago

“Great communication. Part was backordered so it took awhile to get. Quick shipping once part in. Thanks”

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Posted 6 years ago

“Great selection of Netafim products, and good shipping timeframe.”

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Posted 6 years ago

“Found what I was looking for. the stuff I ordered arrived on time and I am pleased with my purchase.”

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Posted 6 years ago

“Sprinkler Supply Store had the product I needed on their web site. I was disappointed when they were out of stock, but they quickly made good on delivery! I was impressed!”

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Posted 6 years ago

“Products and prices good ...web site at times difficult to navigate”

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Posted 6 years ago

“Very helpful before order. One part was not delivered but one phone call and the issue was resolved.”

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Posted 6 years ago

“what I needed in a timely manner”

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Posted 6 years ago

“I would order from them again. Their customer service is top notch.”

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Posted 6 years ago

“Good pricing and selection of irrigation products”

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Posted 6 years ago

Sprinkler Supply Store is rated 4.7 based on 5,316 reviews