Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,493 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Price is good, but last order is delayed with no scheduled delivery date”

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Posted 4 years ago

“Great prices, fast shipping, and a great website!”

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Posted 4 years ago

“The FX lights we ordered shipped super quickly considering that they were backordered (only seven days, when the website said 10+). Denny was incredibly helpful in responding to my requests via email. The prices were much better than other retailers, and the ordering was very straightforward. I would absolutely work with the Sprinkler Supply Store again!”

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Posted 4 years ago

“Great service and products”

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Posted 4 years ago

“Very good company. I got my stuff that I ordered really fast.”

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Posted 4 years ago

“Great item at a fair price. Fit the valve body like a glove”

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Posted 4 years ago

“Quick action on my order, for a part that was hard to find.”

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Posted 4 years ago

“Its the only place I feel comfortable giving my whole order on a recording. It was perfect. One Item was not available but paid for and was shipped on its own. Job complete!”

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Posted 4 years ago

“I found what I was looking for in an efficient and easy to use manner on the Sprinkler supply website. The parts I ordered arrived in a very efficient manner. If I could change two things though it would be to apply an enhanced web page that was more intuitive to what is being selected. I ordered all the parts I thought I needed but am missing certain parts and ordered the wrong part in my order. An advanced analytical page may have helped me to understand (inherited a sprinkler system so no idea what I am doing) that the connector I ordered needs an additional piece to fit the sprinkler head I ordered. Additionally, I bought what I thought were the correct nozzles only to find that the nozzles I ordered are not the correct nozzles for the sprinkler heads I ordered. I tried to do research before ordering but I do not know what I don't know and would have appreciated a little more guidance from the site such as suggesting the adapter add on to fit my connector pipe to the sprinkler head or even having someone say "Hey, I see you bought these two new sprinkler heads but noticed the nozzles are for a different type, do you want to add or swap for the correct nozzels?" I will be ordering the pieces I need but overall project is delayed till I get everything I need, if the store was next door I am sure they would have been able to assist but life online is lacking a bit of service and knowledge that I know the employees at Sprinkler supply have in abundance. The other change would be to offer next day or express shipping. while my order arrived in good time I was nervous that it would not meet the time frame I needed. (I am replacing sprinklers at a weekend house on an island without roads or UPS delivery so aligning this to when I would be there to do the work was key)”

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Posted 4 years ago

“Excellent service and informative”

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Posted 4 years ago

“Everything went smoothly received produce I order very fast”

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Posted 4 years ago

“It took almost 6 months from order to shipping to get an o-ring for my system.”

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Posted 4 years ago

Hi James - thanks for your review. Yes, Dura parts, especially those that contain o-rings, have been extremely difficult to source. If you Google the term "Silicone Rubber Shortage," you'll see the basic reason for the delay. We're hopefully seeing what we think is a turnaround in that market, and we're hoping to be able to have those parts on a more regular basis moving forward.

Posted 4 years ago

“Had the product I wanted ordering on web was very easy and delivery was earlier then expected.”

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Posted 4 years ago

“It is so helpful to be able to find exactly what I need, when I need it, and have it delivered in a timely manner.”

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Posted 4 years ago

“Had a minor issue with product shipped, but it was corrected immediately. Always have what I need and great prices.”

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Posted 4 years ago

“This is a place where I can get anything for my sprinkler lawn where I can't find from other store.”

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Posted 4 years ago

“I HAVE NOT RECEIVED MY ORDER YET SO I CAN NOT REVIEW, 7 DAYS AND COUNTING”

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Posted 4 years ago

Hi Robert - thanks for your review - your order was shipped out in a timely manner, but the tracking is showing that it stopped moving on the 15th. As of yesterday (the 19th) there was a new hit on the tracking and it started moving again. It should be reaching you in the next couple of days. If it still hasn't arrived at that point, please get in touch with us directly via email and we'll take a look at getting new product out to you ASAP.

Posted 4 years ago

“Did what was promised and in a timely manner I disagree with UR flat rate shipping charge but it only benefits big users and becomes a problem when it is necessary 2 make 1 off purchases that need immediate attention”

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Posted 4 years ago

“Awesome web site you have to order parts, but have trouble track them, I got part of my shipment but still missing gages. If you can tell me how I can see where my order stands it would hlep me out very much, Tank you;”

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Posted 4 years ago

“Great company, with excellent selections. Products arrived quickly and correctly!”

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Posted 4 years ago

Sprinkler Supply Store is rated 4.7 based on 5,493 reviews