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Sprinkler Supply Store Reviews

4.7 Rating 5,493 Reviews
94 %
of reviewers recommend Sprinkler Supply Store
4.7
Based on 5,493 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Sprinkler Supply Store Reviews
Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Easy to use website, efficient delivery and outstanding products.
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Posted 4 years ago
I found at Sprinkler Supply Toro sprinkler nozzles at reasonable prices matched nowhere else. Very simple. Thanks
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Posted 4 years ago
Products were easy to find, reasonably priced, and very clear explanations. The only complaint I have is with their choice of shippers. Sprinkler Supply uses FedEx. For us this shipper is very unreliable. They consistently change delivery dates for no reason. I would like to see a choice for shipping even if it may cost more on the buyers end, give the customer a choice. This is the only reason you didn’t get 5 stars.
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Posted 4 years ago
No hassle got order in timely fashion
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Posted 4 years ago
I was able to locate exactly what I was looking for. I will stop wasting my time going to big box stores.
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Posted 4 years ago
They were one of the few that had the control valve style I needed. They took a while to ship, but this was disclosed beforehand (C19). I received them they were exactly what I ordered/needed packaged well in a sturdy box. I installed a new valve within minutes and am back up and running. Don’t hesitate to order from this company.
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Posted 4 years ago
They had exactly the right parts and provided extremely prompt shipping, arriving 48 hours after ordering!
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Posted 4 years ago
Happy with the products received, the quick delivery and the price. Very unhappy with the unnecessary spam emails I have received since the order. I never buy from anyone who has badgered me with spam in the past. These guys are real close to being on that list of never buy from again. Please stop sending me unwanted emails.
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Posted 4 years ago
I can't thank you enough for your service. I think it is amazing, that a group of fun loving people got together and decided to have a company where they can have fun and their main focus, was to do this!, while they were giving people the best service that they could possibly get from anywhere else. I am just a homeowner, I probably won't get to use you as much as I would like. But, since I found you, I will always stop here first. Thanks again.
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Posted 4 years ago
Product was received in excellent condition. Ordering was easy.
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Posted 4 years ago
Found what I needed instantly. Great website and quick shipping/delivery.
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Posted 4 years ago
Great customer service!!
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Posted 4 years ago
Very friendly company that truly seems to care about customer satisfaction?
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Posted 4 years ago
Had the valve I needed, but more updates on the status of my offer would have been good.
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Posted 4 years ago
Store forgot about my order so after waiting for 10 days I had to call the company and ask for assistance. My order was dispatched only after I called the store. Needless to say I am still waiting for the package to be delivered.
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Posted 4 years ago
Hi Bobby, thanks for your review. Those Toro valves have been backordered most of the year - at the time you placed your order, we had a status of "Ships in 10+ days" on the listing for that product. Our system would have also automatically generated an email just to point out that the parts were backordered. So it turns out that you called us after 10 days, the turnaround time ended up being exactly 10 days, and the order shipped the same day that you called. We can see how it may have looked like we might have forgotten the order and shipped it, but it was simply backordered.
Posted 4 years ago
Great prices on parts and shipping.
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Posted 4 years ago
Great service and cheaper then Amazon
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Posted 4 years ago
Great service! The product shipped ASAP which made my job easy so keep up the good work
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Posted 4 years ago
I ordered hard to find Hunter ASB/ ABV repair kits from Sprinkler Supply. Parts came within 3 days which was great.
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Posted 4 years ago
We are very happy with your company and service. Our questions were answered and the backordered items was supplied when available. Orders were delivered quickly. Prices are good.
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Posted 4 years ago
Sprinkler Supply Store is rated 4.7 based on 5,493 reviews