Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,614 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,614 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipped fast just what I needed will do business agin”

Helpful Report

Posted 3 months ago

“Even with a small delay in shipping I was always kept informed. The price was excellent. I will definitely use Sprinkler Supply store in the future.”

Helpful Report

Posted 3 months ago

“Perfect fit and just what I ordered. Very happy with service and delivered fast.”

Helpful Report

Posted 3 months ago

“I received an RMA for a damaged product. I had questions so first I called but you were closed so I sent an email to info@sprinklersupplystore.com on June 4th. I have not heard back. The instructions for return are very vague. I wanted to know the following: Do I have to pay for return shipping? Is original shipping cost refunded? Can I just get a replacement? Because of the non-response I cannot recommend this company”

Helpful Report

Posted 3 months ago

HI Holly - thanks for your review. I did a deep search of our system and am not finding an email from you anywhere in our system. I'll reach out privately and help you get this resolved ASAP.

Posted 3 months ago

“Great product”

Helpful Report

Posted 3 months ago

“They had just what I needed to repair my system. I looked localy and on Amazon but nobody had the fittings. Sprinkler Supply had them and with the multiple warehouses I was able to get them in a couple of days.”

Helpful Report

Posted 3 months ago

“Very accessible regarding orders. Prompt response and order shipping. I’m very satisfied”

Helpful Report

Posted 3 months ago

“Found out what I needed Reasonable price Did not have to wait too long”

Helpful Report

Posted 3 months ago

“Slow delivery”

Helpful Report

Posted 3 months ago

“Small order but I appreciate the reasonable price and delivery within a week. Satisfied.”

Helpful Report

Posted 3 months ago

“Quick shipping,easy to shop, great prices, quality products, customer service is second to none..”

Helpful Report

Posted 3 months ago

“Was very pleased to find Rainbird TS025 drip tubing stakes as they are hard to find. Prices here are extremely competitive and shipping speed was impressive! Overall a great shopping experience and look forward to additional transactions in the near future. Thankyou”

Helpful Report

Posted 3 months ago

“Could not have been any easier!! Quick shipping, ordered right from my phone, etc. As easy and quick as ordering from Amazon! Thanks”

Helpful Report

Posted 3 months ago

“Fantastic collection of high qualiyt drip parts and faster shipping. I love it.”

Sprinkler Supply Store 5 star review on 29th May 2026

Helpful Report

Posted 3 months ago

“Late or extremely slow to ship product out of your facility. Informing me when you print the label is not considered a shipping date. Pricing was also an issue as these parts were twice as expensive as Drip Works.com but I needed them and dripworks was out of stock... never again!”

Helpful Report

Posted 3 months ago

Hi Allen - thanks for your review. Our apologies for any confusion, but those shutoff valves were likewise out of stock here. The website would have displayed "7-10 Day Delay" and a second email confirming the product was out of stock would have gone out shortly after the order confirmation. The parts arrived late in the day on 5/15, which was a Friday, were prepared to go back out that same day, and USPS picked them back up on Monday 5/18 when they came in for their pickup. Our website shows stock for each of our locations and we ship in a timely manner when the parts are in stock.

Posted 3 months ago

“Had the filter I needed and was in and out in short order”

Helpful Report

Posted 3 months ago

“Great online ordering.”

Helpful Report

Posted 3 months ago

“Very responsive, fast shipping for an accurately described item at an excellent price. We were highly pleased with this Sprinkler Supply purchase.”

Helpful Report

Posted 3 months ago

“I called with an urgent order and they were so pleasant and helpful. I even had them check their stock with the item number. Unfortunately when the order arrived it wasn't the right item number. We ended up keeping it but I was disappointed.”

Helpful Report

Posted 3 months ago

“Only negative is that it took over two weeks to receive my product because it was not shipped out in a timely manner.”

Helpful Report

Posted 3 months ago

Hi Robert - thanks for your review. Apologies for any confusion - the tubing was backordered at the time the order was placed. Our website would have shown a 7-10 day delay and you should have received an email from us directly after the order was placed confirming that the part was on backorder. We shipped the part as soon as it arrived from Netafim.

Posted 3 months ago

Sprinkler Supply Store is rated 4.7 based on 5,614 reviews