Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,277 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sprinkler Supply Store was the only business that sold the item in the color (sand) needed. The website is user friendly and they regularly communicated on the status on the delivery of my product. In my case, my item was on backorder but once it was back in stock, I received my product in a timely manner.”

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Posted 2 months ago

“I had some outdoor landscape lighting whose bulbs were no longer working. I had no idea what i needed to order, but through the thorough listing of bulbs on their website, I was able to pick out the correct bulbs and the lights are now working again.”

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Posted 2 months ago

“Perfect fit for my irrigation system.”

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Posted 2 months ago

“Sprinkler Supply Store processed the order in a timely fashion. The shipping arrive date was beneficial.”

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Posted 2 months ago

“Good products and good prices”

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Posted 2 months ago

“Great seller, pleasure to do business with!”

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Posted 2 months ago

“Web site is super easy to navigate; ordering is simple; reasonable fast shipping. Y'all rock. Thanx”

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Posted 2 months ago

“Always excellent service and rapid delivery!”

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Posted 3 months ago

“Good product and good backend service”

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Posted 3 months ago

“Very easy to find what you need and fast affordable shipping if you don’t meet the free shipping requirements.”

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Posted 3 months ago

“Good easy to use web site, very good selection of sprinkler parts at a fair price, and they don't rip you off with out of line shipping fees. Will definitely use them for my future sprinkler needs.”

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Posted 3 months ago

“The phone support was helpful but I am still waiting for 2 of the 3 items I ordered. 1 shows in a warehouse and 1 is back ordered. Not sure why you can’t mail what you have so I can work on my project.”

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Posted 3 months ago

“I bought some Toro 570 plug cap. Both the price and quality are very good. The shipping was pretty quick too. The caps fit my sprinkler head perfectly.”

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Posted 3 months ago

“Searched YouTube for a sprinkler cap and saw the video from Sprikler Supply. I ordered some caps and they came in quickly and are correct. Thank you.”

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Posted 3 months ago

“Easy to order,shipped when they said it would be ,good price,great experience. I will definately order from them again.”

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Posted 3 months ago

“Order a 1-1/2" 22 degee pvc elbow, got 45 degree. You were suppose to correct order but I've seen or heard anything.”

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Posted 3 months ago

Hi David - thanks for your review. Looks like we emailed you on 4/10 at the email address you left for your order that the replacement had shipped. The tracking is showing that you received the replacements on 4/12. Our apologies for any confusion - reach back out if there's anything else that we can do for you.

Posted 3 months ago

“Very efficient and friendly folks, had the part, dropped right in, my problem was solved!”

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Posted 3 months ago

“Quick and efficient with a personal touch. Loved the experience!”

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Posted 3 months ago

“Quick delivery”

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Posted 3 months ago

“I ordered items in images was no size diagram pcv swing dripping bought the items for $33 they deducted % on top I paid return the items USP $14.60 I lost almost $27. No more business with sprinkles supply.”

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Posted 3 months ago

Hi Simon - thanks for your review. Looks like you ordered some 3/4" to Swing tees. "Swing" refers to swing pipe, also called funny pipe, which is always 1/2". The size was all listed properly on the website, but I did go in and tweak the listing for a little better clarity. You ordered 18 but returned 17 - we didn't take a percentage in this case, you were credited back in full for the returned parts on your order.

Posted 3 months ago

Sprinkler Supply Store is rated 4.7 based on 5,277 reviews