Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic collection of high qualiyt drip parts and faster shipping. I love it.”

Sprinkler Supply Store 5 star review on 29th May 2026

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Posted 5 months ago

“Late or extremely slow to ship product out of your facility. Informing me when you print the label is not considered a shipping date. Pricing was also an issue as these parts were twice as expensive as Drip Works.com but I needed them and dripworks was out of stock... never again!”

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Posted 5 months ago

Hi Allen - thanks for your review. Our apologies for any confusion, but those shutoff valves were likewise out of stock here. The website would have displayed "7-10 Day Delay" and a second email confirming the product was out of stock would have gone out shortly after the order confirmation. The parts arrived late in the day on 5/15, which was a Friday, were prepared to go back out that same day, and USPS picked them back up on Monday 5/18 when they came in for their pickup. Our website shows stock for each of our locations and we ship in a timely manner when the parts are in stock.

Posted 5 months ago

“Had the filter I needed and was in and out in short order”

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Posted 5 months ago

“Great online ordering.”

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Posted 5 months ago

“Very responsive, fast shipping for an accurately described item at an excellent price. We were highly pleased with this Sprinkler Supply purchase.”

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Posted 5 months ago

“I called with an urgent order and they were so pleasant and helpful. I even had them check their stock with the item number. Unfortunately when the order arrived it wasn't the right item number. We ended up keeping it but I was disappointed.”

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Posted 5 months ago

“Only negative is that it took over two weeks to receive my product because it was not shipped out in a timely manner.”

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Posted 5 months ago

Hi Robert - thanks for your review. Apologies for any confusion - the tubing was backordered at the time the order was placed. Our website would have shown a 7-10 day delay and you should have received an email from us directly after the order was placed confirming that the part was on backorder. We shipped the part as soon as it arrived from Netafim.

Posted 5 months ago

“PLACED THE ORDER RECEIVED THE PARTS COULD NOT BE HAPPIER”

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Posted 5 months ago

“Got the part that I needed for our rain sensor, good price quick delivery.”

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Posted 5 months ago

“Product was just as described and arrived right on time”

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Posted 5 months ago

“Excellent customer service and web shopping experience! Web site very easy to navigate with quick response time. I found replacement test cocks for my home irrigation backflush system in a matter of minutes. I was inexperienced with system and called customer service to ensure I was ordering the correct parts. They confirmed and in a few miutes place my order. Parts were delivered in excellent condition in just a few days. This was my first order with Sprinkler Supply Store, I was very pleased with all aspects of this purchase and should I need similar parts in the future will certanly use them.”

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Posted 5 months ago

“Easily found needed part and ordering was simple. Part was exactly correct and worked perfectly when installed.”

Sprinkler Supply Store 5 star review on 22nd May 2026

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Posted 5 months ago

“Customer service was great”

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Posted 5 months ago

“Good products, good prices, reasonable shipping. I will continue shopping here.”

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Posted 5 months ago

“Denny has been very helpful with what I need.”

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Posted 5 months ago

“You can trust that the people who work there will take care of any issues you may have first they know what they talking about and most importantly if you have a issue with the items that you brought they will take care of it their customers service representative are the best that I have ever dealt with I will recommend Sprinkler supply store to anyone who needs their products again I have to say that Mike in customer service is great.”

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Posted 5 months ago

“Had the sprinkler filters I needed and shipped quickly. Can't beat that!”

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Posted 5 months ago

“Really good selection of products, good price and fast delivery service, really happy with the whole process”

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Posted 5 months ago

“Ordered a Wilkins valve repair kit and it came with all the necessary items to complete the job. The kit got here quickly and could be followed with tracking. Very smooth and easy!”

Sprinkler Supply Store 5 star review on 16th May 2026

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Posted 5 months ago

“Thank You For My Order . Arrived In Great Condition . Will Be Buying From You Again”

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Posted 5 months ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews