Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,371 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 4 months ago

“Great selection of products and reasonable prices.”

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Posted 4 months ago

“Not sure of the description was correct. I watched the video and thought I was buying the right thing. Items did not fit my sprinkler heads. I have Hunter sprinklers and was looking to cap off a couple. Unfortunately, nothing fit my sprinklers??? Item arrived on time and packaged well.”

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Posted 4 months ago

Hi Addy - looks like you ordered products to cap off a Hunter Pro Spray head. Those specifically work with the Pro Sprays and not with any other Hunter heads. Feel free to send pics of the heads you'd like to cap off and we'll be happy to advise on the best way to do that.

Posted 4 months ago

“Sprinkler Supply did a great job filling my order and shipping promptly. Even got my delivery a day sooner.”

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Posted 4 months ago

“Fast shipping on quality product, exactly what I needed”

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Posted 4 months ago

“The part I needed was the correct part. The staff was very helpful.”

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Posted 4 months ago

“Very pleased with the price and the quick response I received on my order. We’ll done!”

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Posted 4 months ago

“So happy to find your website and be able to purchase two specialty sprinkler nozzles from Toro! Neither was available for me locally, nor on Amazon (sorry--I usually check there first, lol). But you had them available, super reasonable cost, and fast shipping. Very happy to know about your store.”

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Posted 4 months ago

“I needed something the big box store didn't carry and Sprinkler Supply Store had a huge selection of them and got it to me quickly. I was very impressed the experience, from shopping, to checking out to follow-up. The items arrived quickly and packaged well. Would not hesitate to order from them again.”

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Posted 4 months ago

“Easy to order, quick to deliver - just what you need”

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Posted 4 months ago

“Easy to use and works well. Had the older version and love this one too!”

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Posted 4 months ago

“I'd like to thank the folks at Sprinkler Supply Store. The ordering process was easy and the price was right.”

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Posted 4 months ago

“Had exactly what I needed and via text message, was ablr to answer my questions.”

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Posted 4 months ago

“I wanted to order an FX Luminaire light fixture. I googled the exact product code and I clicked a link to your website. The exact finish that I wanted was pictured. I placed the order not realizing that the last 2 letters in the product code were not BS (natural brass) but BZ (bronze metalic). When the fixture came, I was suprised it was the wrong finish. I blame the website for not having the correct fixture color pictured...how hard is that to do? So I needed to send the fixture back at my expense ($20) and was hit with a 20% restocking fee (another $25). At no time during this process did Sprinkler Supply admit and contribution to the problem. This $45 hit was about a third of the cost of the fixture. Very disappointed!”

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Posted 4 months ago

Hi Steven - we definitely recommend that our customers read the product descriptions, as the manufacturer's stock product pictures aren't always accurate depictions of the actual color. Both the description on the website and your order confirmation would have definitely indicated that you ordered the Bronze Metallic version as opposed to the brass version. We weren't carrying the Natural Brass version at the time the order was placed, but when you contacted us about the return we added the part and sent you the link so that you could take advantage of our 110% store credit option. That would have eliminated the restocking fee and given you an additional $13.31 to offset the cost of shipping the incorrect part back to us.

Posted 4 months ago

“Great prices and quick service!”

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Posted 4 months ago

“Such a pleasure doing business with these folks. Fast and professional all the way, entertaining as well. Highest Recommendation!”

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Posted 4 months ago

“I am a 73 year old woman and you were very helpful with the right advice on purchasing the kit to fix my Hunter sprinkler. I couldn’t find the part online at Home Depot and when your site popped up I went to it. I am so glad I did. I’m in California and I even did a little research about you, reading the information you have online. I’ve told my son about you also. The part worked perfectly. I’m so glad it did because I didn’t want to pay my landscape guy $100 to replace the entire valve which is only about a year old.Thank you for your chat box and answering my question quickly.”

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Posted 4 months ago

“good selection of products at good quantities.”

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Posted 4 months ago

“They had the parts I needed to fix my 20 year old sprinkler system that were not available at any local hardware stores.”

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Posted 4 months ago

“Great service, product and follow up! I had a very small order, but they didn't treat it like one. Have shopped here before and certainly will again. Thank you!”

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Posted 4 months ago

Sprinkler Supply Store is rated 4.7 based on 5,371 reviews