Login
Start Free Trial Are you a business?? Click Here

Sprinkler Supply Store Reviews

4.7 Rating 5,230 Reviews
94 %
of reviewers recommend Sprinkler Supply Store
4.7
Based on 5,230 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Sprinkler Supply Store Reviews
Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Sprinkler Supply Store had the exact, unusual, landscape light bulb that I needed and at a reasonable price. It was shipped to me much more quickly than I expected, as it was out of stock. The process was easy and efficient and the products are just what I wanted.
Helpful Report
Posted 1 year ago
Excellent selection and customer service. Realistic pricing. Outstanding all around.
Helpful Report
Posted 1 year ago
GODD SERVICE AND PRODUCT
Helpful Report
Posted 1 year ago
Great prices and fast service. I must have forgotten to add an item. They could not add it due to other things were probably already packaged, but they gave me free shipping and everything came quickly.
Helpful Report
Posted 1 year ago
order received quickly, no problems
Helpful Report
Posted 1 year ago
Recently I was in need of a # 142300 Check Valve and Filter Basket for a Hunter PGP-04 I-20 Sprinkler. In searching for the product I was fortunate to locate inventory with Sprinkler Supply Store . While I only needed 1 the cost was less than a $1 so I decided to purchase a 5 pack for $3.00. I had put it in the website cart for the day and I get a note offering to ship it Free with a promo code they provided. The freight cost was more than the product which was a generous gesture on their part. If you are ever in need of sprinkler supplies I suggest you consider this Company. Based on my experience I only wished I lived closer to one of their stores. Thank you to Sprinkler Supply Store service team for a great service experience.
Helpful Report
Posted 1 year ago
Finally found the parts I needed. Because your site included the blow -up schematics, I was FINALLY able to find the part I needed. And it was inexpensive even with shipping! We'll be ordering more parts soon.
Helpful Report
Posted 1 year ago
I had a superb experience with Sprinkler Supply Store. Communication regarding timing of delievery for a backordered item went well beyond what I have found to be typical of other vendors. This is my first choice for ordering irrigation supplies on line.
Helpful Report
Posted 1 year ago
I have not received part of my order yet???
Helpful Report
Posted 1 year ago
Hi Lounn - I had reached out to you earlier today in response to your email. One of the shipments in your order was lost by FedEx. I placed a replacement order in our system, which we'll get out for you here shortly. You should be seeing the order confirmation already, followed by tracking information as soon as the order has shipped.
Posted 1 year ago
The experience was great concerning Sprinkler Supply Store until they turned the delivery over to the USPS. At 1:13 this afternoon USPS notified me that the package was "Delivered in/at Mailbox." Too bad it wasn't my mailbox. I have filed a missing package notice with them.
Helpful Report
Posted 1 year ago
I've ordered several parts/supplies from these folks and could not be happier. Products arrived swiftly, well-packed, and exactly as described on their website. They are now our go-to supplier for water and garden 'stuff'.
Helpful Report
Posted 1 year ago
Ordered and recieved confirmation on 7-21-2023. Tracked package on USPS tracking, it appears my order has not left your facility. Why?
Helpful Report
Posted 1 year ago
Hi Steven - thanks for your review. USPS picks up every day at that warehouse location, so it appears that they probably misplaced the shipment after receiving it. I've put together a replacement order for you - we'll ship it out ASAP. Our apologies for any confusion!
Posted 1 year ago
Great service with great prices
Helpful Report
Posted 1 year ago
Item delivery too slow. Goto home depot faster.
Helpful Report
Posted 1 year ago
Hey Hai - thanks for your review. Looks like we turned a backordered product around in 2 days on a 7-10 day projected delivery, but the shipment definitely took much longer than expected once it got into the hands of USPS. Our apologies for the delay, and please reach out directly if there's anything else that we can do for you. Denny ~ Customer Service Manager.
Posted 1 year ago
Ordered 2" clamps, Received 2 1/2" clamps. I tried to get someone to correct the problem and got someone telling me they would close to 2". Good luck with that!
Helpful Report
Posted 1 year ago
HI David - you might have missed my follow up questions, as we had two text threads going at the same time at different numbers. I had asked some follow up questions I'm showing were never replied to. I went ahead and credited you back for the order - feel free to reach back out if you still need assistance selecting the correct clamps.
Posted 1 year ago
It took a lot longer than normal to receive my sprinkler nozzles. One suggestion I have is a little bit better communication from you to your customers especially when orders are taking a while.
Helpful Report
Posted 1 year ago
They were able supply us with exact replacements for our system. We saved!!!! Received the order promptly, would definitely recommend them.!!
Helpful Report
Posted 1 year ago
Your customer rep was very informative to my needs and sold me the correct parts for my job.
Helpful Report
Posted 1 year ago
Great prices, hard to find sprinkler parts are in inventory. Fast response and shipping.
Helpful Report
Posted 1 year ago
I found this place looking for Kichler transformers for my hardscape business. Great prices, quick delivery and awesome communication. What else do you want?
Helpful Report
Posted 1 year ago
Sprinkler Supply Store is rated 4.7 based on 5,230 reviews