Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,374 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sprinkler Supply Store communication was good. The item that I ordered arrived quickly.”

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Posted 1 year ago

“I was pleasantly surprised to stumble upon the Sprinkler Supply Store website and found a super hard-to-find part I needed for one of my landscape lights. I've been looking for months and not only did SSS have the part, but they quickly shipped it off to me. Prices were very reasonable and they reached out immediately to make sure everything worked fine. it did!”

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Posted 1 year ago

“Great service , they had the parts in stock”

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Posted 1 year ago

“Wet responsive and kept me informed on the status of my order promptly.”

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Posted 1 year ago

“Quick ship just what I needed”

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Posted 1 year ago

“Easy to use website. Good product at a fair price. Quick processing and shipping. Prompt communication. And the item was nowhere to be found elsewhere. Thank you, a happy customer.”

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Posted 1 year ago

“They stock parts I can't source locally which is awesome for my business.”

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Posted 1 year ago

“Fair pricing and a good source for parts for quality equipment.”

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Posted 1 year ago

“Sprinkler Supply Store is on the spot for my sprinkler needs. I ordered the lock for controller box twice on amazon and it didn't work. Before I ordered on Sprinkler Supply Store, I checked with a chat rep and he said the lock will work and he also responded late during the day which is really awesome and I didn't expect. They go above and beyond to serve customers no matter how small the business is. For all irrigation needs this store is the best and I have always the best experience with them.”

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Posted 1 year ago

“Excellent parts department.”

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Posted 1 year ago

“I have used Sprinkler Warehouse many times. Always good service and products. This time the products came in a box with no packing material to protect the valves. One was damages. I sent pictures and was told the item would be replaced...I appreciated that. My point is better care should be made in packaging.”

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Posted 1 year ago

Hi Wayne - thanks so much for the review, and I appreciate the fact that you were willing to send over pics so that I could follow up with the warehouse. I did forward over the pics to them and reviewed our policies regarding adding the proper amount of packing in our shipments. There's no doubt that the packing in your shipment was unacceptable as it was sent out - we appreciate your understanding and efforts to help us improve our processes! ~ Denny - Customer Service Manager.

Posted 1 year ago

“Easy ordering plus Next day delivery!!! Great product durable and gives the look we were going for.”

Sprinkler Supply Store 5 star review on 14th December 2023

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Posted 1 year ago

“Very quick to fill the order. My new go to company for lawn sprinkler projects.”

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Posted 1 year ago

“I orders 30 sprinkler Donuts....about twice the price is lowes and home,depot...but they were all out...of course, I had a few,broken....they we absolutely made of gypsum...plaster of Paris...which is used for indoor and decorative work....I sent detailed discussion to sprinkler supply store...but no answer.”

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Posted 1 year ago

Hi Marue - thanks for the review! I'll be reaching out privately to get this resolved for you ASAP. Please note that it looks like you may have actually reached out to Holland Hats based on the picture you attached and the fact that I couldn't locate any emails from you, only an after hours phone call with no voicemail. The donuts are a low grade concrete - gypsum is a part of the mix used to create concrete - and meant for outdoor use. We'll be happy to either replace or issue a refund for any broken items in the shipment.

Posted 1 year ago

“It was a pleasure doing business —-although my item had been back ordered (after I had placed it I was made aware of this) you were very pro-active in updating me with emails . The lamp arrived today and I will see if I can install it this weekend”

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Posted 1 year ago

“You had in inventory and shipped it quickly we are pleased.”

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Posted 1 year ago

“Quick & Easy. Would definitely use them again.”

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Posted 1 year ago

“It was fantastic that I could text my question, along with photos, and get an answer within an hour or so! I was told exactly what replacement valve to order....and that I only needed to replace the "top" of my old valve. Everything installed easily. My first time doing this, but there are 9 more valves in my yard, and all 32 years old, so I know I'll be ordering again! Thank you. I saved about $300 dollars doing this repair myself :-)”

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Posted 1 year ago

“Easy to order online and quick delivery--perfect!”

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Posted 1 year ago

“I got what I need from sprinkler supply store and I appreciate the teams professionlism my system is going to be pretty large so thanks sprinkler supply store sincerely Elijah”

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Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,374 reviews