Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,229 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Provided the needed items quickly at a fair price.”

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Posted 1 year ago

“Sprinkler supply is a no nonsense parts store- I always receive my packages quickly, and spec’d to order. I’m an irrigation contractor and depend on materials- I appreciate they’re selection, price and professional service”

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Posted 1 year ago

“Found a "hard to find" item on their website for a reasonable price. Shipping was fast. Very happy with the experience. Yes, I would recommend them!”

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Posted 1 year ago

“Great service,fast delivery at a very competitive price”

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Posted 1 year ago

“SSS had the parts I needed when everyone was out of stock or no projected back order time. Shipping was prompt, order was correct and communication was excellent. Will order from in the future when I need anything.”

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Posted 1 year ago

“Great Service, Great Price.”

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Posted 1 year ago

“Found it easy to review catalog of sprinkler parts. Have an old system and needed some new nozzles and filters, ended up calling in an order because was not abl to navigate the electronic route. Guy was very helpful. When small order arrived all the parts were male, I needed female. Don't know what happened,am a little unsure what to do at this point.”

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Posted 1 year ago

Hi Ronn - there are multiple ways to get in touch with us: https://sprinklersupplystore.com/pages/contact-us We're happy to help you get this resolved. It looks we had a phone conversation where you were asking general questions about ordering, but the order was done on the website. Regardless, reach out and we'll help you with a return and ordering the correct parts.

Posted 1 year ago

“Quick response; timely delivery. (Note: I am not a professional, just a homeowner)”

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Posted 1 year ago

“We are in the process of fixing my order. Overall a mixup is an accident but correcting it is the statement.”

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Posted 1 year ago

“Great communication and product. A pleasure to deal with.”

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Posted 1 year ago

“Good quality at a good price.”

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Posted 1 year ago

“First time customer. Very impressed with customer service, product and quality. Will definatly use again.”

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Posted 1 year ago

“Great shopping/purchasing experience. A huge selection of items that are very competitively priced. Easy to search/find something. Checkout experience is very painless and shipping is very fast. Plus, commutations about your orders are frequent, timely, and very informative.”

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Posted 1 year ago

“Everything with the order went well. Pricing was good and I received the items pretty quickly.”

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Posted 1 year ago

“Ordering was easy and I received my order in a couple of days. All was good.”

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Posted 1 year ago

“Very prompt ordering and delivery. However, the shipment was the 1" coupling with the ridges inside when I ordered the Slip coupling which I was told did not have the ridge in the center of the coupling.--I could have been mistaken. I want the 1" coupling so I can slide the coupling in full on one pipe and slide it down the connecting pipe.”

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Posted 1 year ago

“Good selection of items at a reasonable price while keeping you informed of the status regularly.”

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Posted 1 year ago

“Took 4+ weeks to receive the product once ordered which I was not pleased with. Ended up ordering the same product from Amazon, albiet for more money, and received the product within days.”

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Posted 1 year ago

“well documented”

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Posted 1 year ago

“As a homeowner working on our sprinkler system, I recommend Sprinkler Supply Store. I placed my order late Friday and received it quickly (Wednesday). Everything I needed was in stock, and the prices were great. Will definitely be ordering from them again!”

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Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,229 reviews