Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,374 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed a order for 10 valves and only received 9. Invoice said 10pcs were shipped. Mistake in packing?”

Helpful Report

Posted 1 year ago

Hi Maria - thanks for reaching out. Our apologies - all 10 valves should have been in your shipment. I have the warehouse shipping out the missing valve and will follow up privately with tracking once we have that information. Reach back out with any questions!

Posted 1 year ago

“Fantastic customer service. They were upfront and honest with me from day one. Very very accommodating respectful and courteous. My item was back ordered and they gladly were going to refund me the money if I wanted but I decided to wait and I'm glad that I did. I received the item earlier than what they expected. I am very very happy with everything the customer service ,the product and the price. But most of all was the communication and honesty that was key Thank you so much sprinkler supply I will definitely be purchasing again from you guys.”

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Posted 1 year ago

“They had the placement LEDs that I could not find elsewhere. Delivery was just as they informed. Very satisfied.”

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Posted 1 year ago

“The Sprinkler Supply Store had the landscaping replacement bulbs I needed and at a discounted price. Their customer service went above and beyond to make sure my order was shipped out quickly and to process a refund for my shipping. I will definitely be ordering from the Sprinkler Supply Store in the future.”

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Posted 1 year ago

“Great service and great prices!”

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Posted 1 year ago

“Great customer service after the local post office decided to send the package to the other side of the country.”

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Posted 1 year ago

“Product arrived fast and has been working well. Was very easy to install, only took a few minutes. The online video helped the process very much!”

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Posted 1 year ago

“Easy purchasing process and great service. Landscape light bulbs were reasonably priced and delivered quickly. Highly recommend the Sprinkler Supply Store.”

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Posted 1 year ago

“I have purchased from SprinklerSupply Store for several years and their prices are very competitive. The products are A1 and we like that they are always in stock.”

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Posted 1 year ago

“Excellent service from start t finish!”

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Posted 1 year ago

“Fast and on time especially in this cold freezing weather. 🥶 Vic”

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Posted 1 year ago

“Great service, easy to use website.”

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Posted 1 year ago

“Excellent service. And pricing. Period.”

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Posted 1 year ago

“Well stocked store minded by knowledgeable staff. Very transparent with great electronic communication.”

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Posted 1 year ago

“I was looking for cement sprinkler rings and couldn't find them anywhere. Sprinkler Supply Store had them. It was such a relief! They arrived quickly and were exactly what I needed. Thank you!”

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Posted 1 year ago

“Web site was easy to use. Found what we were looking for at a good price. Like the quirkiness...”

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Posted 1 year ago

“They have great customer service for orders and warranty service. Super fast service.”

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Posted 1 year ago

“Delivered exactly what I needed at a great price”

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Posted 1 year ago

“Seam like they are good and ordering and shipment were good”

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Posted 1 year ago

“I needed to replace a sprinkler valve and I couldn't find it at any of the stores. Even Amazon didn't have it nor did any of its 3rd party merchants. Ordering was easy and shipping and delivery was fast. I'll definitely keep you in mind for any future needs. Thanks”

Helpful Report

Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,374 reviews