Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,401 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,401 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well stocked store minded by knowledgeable staff. Very transparent with great electronic communication.”

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Posted 1 year ago

“I was looking for cement sprinkler rings and couldn't find them anywhere. Sprinkler Supply Store had them. It was such a relief! They arrived quickly and were exactly what I needed. Thank you!”

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Posted 1 year ago

“Web site was easy to use. Found what we were looking for at a good price. Like the quirkiness...”

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Posted 1 year ago

“They have great customer service for orders and warranty service. Super fast service.”

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Posted 1 year ago

“Delivered exactly what I needed at a great price”

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Posted 1 year ago

“Seam like they are good and ordering and shipment were good”

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Posted 1 year ago

“I needed to replace a sprinkler valve and I couldn't find it at any of the stores. Even Amazon didn't have it nor did any of its 3rd party merchants. Ordering was easy and shipping and delivery was fast. I'll definitely keep you in mind for any future needs. Thanks”

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Posted 1 year ago

“Sprinkler Supply Store communication was good. The item that I ordered arrived quickly.”

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Posted 1 year ago

“I was pleasantly surprised to stumble upon the Sprinkler Supply Store website and found a super hard-to-find part I needed for one of my landscape lights. I've been looking for months and not only did SSS have the part, but they quickly shipped it off to me. Prices were very reasonable and they reached out immediately to make sure everything worked fine. it did!”

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Posted 1 year ago

“Great service , they had the parts in stock”

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Posted 1 year ago

“Wet responsive and kept me informed on the status of my order promptly.”

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Posted 1 year ago

“Quick ship just what I needed”

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Posted 1 year ago

“Easy to use website. Good product at a fair price. Quick processing and shipping. Prompt communication. And the item was nowhere to be found elsewhere. Thank you, a happy customer.”

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Posted 1 year ago

“They stock parts I can't source locally which is awesome for my business.”

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Posted 1 year ago

“Fair pricing and a good source for parts for quality equipment.”

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Posted 1 year ago

“Sprinkler Supply Store is on the spot for my sprinkler needs. I ordered the lock for controller box twice on amazon and it didn't work. Before I ordered on Sprinkler Supply Store, I checked with a chat rep and he said the lock will work and he also responded late during the day which is really awesome and I didn't expect. They go above and beyond to serve customers no matter how small the business is. For all irrigation needs this store is the best and I have always the best experience with them.”

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Posted 1 year ago

“Excellent parts department.”

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Posted 1 year ago

“I have used Sprinkler Warehouse many times. Always good service and products. This time the products came in a box with no packing material to protect the valves. One was damages. I sent pictures and was told the item would be replaced...I appreciated that. My point is better care should be made in packaging.”

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Posted 2 years ago

Hi Wayne - thanks so much for the review, and I appreciate the fact that you were willing to send over pics so that I could follow up with the warehouse. I did forward over the pics to them and reviewed our policies regarding adding the proper amount of packing in our shipments. There's no doubt that the packing in your shipment was unacceptable as it was sent out - we appreciate your understanding and efforts to help us improve our processes! ~ Denny - Customer Service Manager.

Posted 2 years ago

“Easy ordering plus Next day delivery!!! Great product durable and gives the look we were going for.”

Sprinkler Supply Store 5 star review on 14th December 2023

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Posted 2 years ago

“Very quick to fill the order. My new go to company for lawn sprinkler projects.”

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Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,401 reviews