Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,238 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,238 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product I bought was a good price but the shipping made it more expensive than buying it in a local store. Paying over $6.00 in shipping to receive two caps that are under an ounce, then having to wait four days for them to arrive was frustrating. I had no choice because the items were not available in our local stores.”

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Posted 1 year ago

“Great selection and price, prompt delivery and even enjoyed your occasional emails. However the packaging was not so good. The shredded paper used as fill made a mess getting things out of the box and we had to clean it up and dispose of it.”

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Posted 1 year ago

“I have used SSS several times and always appreciate their service.”

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Posted 1 year ago

“Sure appreciate the excellent selection and value when shopping with Sprinkler Supply. Great products, prices, and quick delivery. I appreciate the filters included with the nozzles. They think of everything. Also, the How To videos on the website are both informative and time-saving.”

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Posted 1 year ago

“Great purchase experience! Easy online, prompt finalizing of purchase, and received items within a few days. Stressless and perfect transaction. I will continue to purchase from them in the future.”

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Posted 1 year ago

“I was disappointed in the time it took to ship the products I ordered since the online information showed them in my area, yet it took a week for me to get them, because they shipped out of another warehouse instead of the closest one to me.”

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Posted 1 year ago

Hi Sara - thanks for your review. Our apologies for any inconvenience - we ship from the closest warehouse that has all of the parts on the order, which in this case was in Texas. Assuming we don't have all of the parts in a single warehouse, we then split up the order between multiple warehouse locations to fulfill the order as quickly as possible. Not every warehouse is able to stock all of the parts we carry, so it's definitely recommended to take a look at the page for each part and note the locations we list that have the item in stock.

Posted 1 year ago

“I was able to get my supplies that I needed for a fair price and timely manner”

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Posted 1 year ago

“Quick response and parts availability. Had my order faster than expected. And they videos are entertaining and informative.”

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Posted 1 year ago

“Founds the parts I needed on their web site, ordered the parts which was a smooth transaction and received the correct parts in a timely manner. Thank you Sprinkler Supply!”

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Posted 1 year ago

“Exceptional customer service and prompt delivery!”

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Posted 1 year ago

“Fast delivery, Great videos associated with certain products.”

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Posted 1 year ago

“Found what I needed. The price was good and I received the items in a timely fashion. Thanks.”

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Posted 1 year ago

“Great customer support. Had a delivery issue and it was resolved quickly and professionally.”

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Posted 1 year ago

“Had a delivery issue with a small sprinkler part. The response was professional, timely, and resolved quickly. Thank you for having a wonderful team.”

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Posted 1 year ago

“Incredibly fast and jovial!!”

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Posted 1 year ago

“You’re the best”

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Posted 1 year ago

“Excellent customer service, very reasonable price and speedy delivery.”

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Posted 1 year ago

“Looked for toro valves in local town -- could not find the right one. Glad I found Sprinkler supply store online. The valves came quickly and the price was fair ! Nice support and videos available to help. Would recommend highly !!”

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Posted 1 year ago

“I would give it 5 stars even though I am returning my order. I should have checked and asked questions before my purchase and I am 100% at fault. Return options are fantastic - I will only do business with SSS from now on for all my sprinkler needs.”

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Posted 1 year ago

“Denny shipped out the irrigation line I needed quickly and helped me with my system setup!”

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Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,238 reviews