Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,401 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,401 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got what I wanted just took a while to get it all”

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Posted 8 years ago

“Product came in a timely fashion. I just didn't order all the parts I need.”

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Posted 8 years ago

“I received exactly what I ordered. The only problem was in the online communication. I tried to let the company know that my water pressure was between 80-90 psi. This information failed to reach the right people. I was never told before hand that the company had sprinkler bodies with built in pressure regulators. I still don't know what they cost, but I plan on returning the pro-400 bodies.”

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Posted 8 years ago

“low price; order shipped promptly”

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Posted 8 years ago

“Easy to order, I was surprised my part was not in Stock at point of sale but I was notified and it turned out ok. Part came, all good.”

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Posted 8 years ago

“Had what I needed. Same day ship did not occur.”

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Posted 8 years ago

“Had the correct products and delivery was prompt”

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Posted 8 years ago

“the product I needed for a great price”

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Posted 8 years ago

“GREAT selection and service! Only thing preventing 5 star is the shipping charge. 4 oz. USPS First Class Package for the item is $2.67...before any discount available for purchasing/printing online mailing label. I know shipping supplies have to be paid for, and it's my choice whether to buy or not, but charging $7.99 is excessive. Looks to me like Sprinkler Supply has items shipped from other than their Traverse City, MI location.”

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Posted 8 years ago

“I was very pleased with your selection, pricing and how quickly my order arrived. The only problem was that one item was missing from my order. It was not a big issue (a single less than $2 item out of a 21 item order) yet the only thing that kept me from giving a 'very good' rating.”

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Posted 8 years ago

Hi Philip, my sincere apologies if we missed anything on your order. If you have not already done so, please contact our customer service department so that we can either get you the missing part or get you credited back. Denny ~ Customer Service Manager

Posted 8 years ago

“My order was received in a timely manner; yet it was miscounted by a quantity of one, which, when given notice, Sprinkler Supply Store sent the item immediately. They were polite, professional and DELIVERED. I recommend them for your irrigation parts supplies.”

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Posted 8 years ago

“We live in a remote area and do not have much for suppliers. Sprinkler Supply Store has been great for our business. Prices are competitive but the free freight plus the 10% discount coupons have been a huge boost to our bottom line. We even received a hand written note thanking us for our part in making their business successful. Much appreciated.”

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Posted 8 years ago

“Could use SAE along with metrics on pipe measurements”

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Posted 8 years ago

“Easy ordering. Fast shipment.”

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Posted 8 years ago

“We have not had a chance to set it up or used it.”

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Posted 8 years ago

“Made the order and delivered 10 days later. Only shortcoming was no reasonable delivery to Kauai!”

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Posted 8 years ago

“Shipping was a little slow but the product was perfect and price was excellent.”

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Posted 8 years ago

“Quick shipment. Good prices”

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Posted 8 years ago

“I was satisfied with the merchdise that I received/ but also bought some sprinkler tools a wire stripers didn't receive on back order / it's been 2 weeks still haven't received items"”

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Posted 9 years ago

“All my items worked out great. I would definitely purchase here again.”

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Posted 9 years ago

Sprinkler Supply Store is rated 4.7 based on 5,401 reviews