Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,614 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,614 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the item in stock, had great shipping rates and the item arrived when promised.”

Helpful Report

Posted 9 years ago

“I liked the prices, navigating the website and finding what i needed took awhile. Take a look at how DripWorks has set up their site.”

Helpful Report

Posted 9 years ago

“Outstanding selection, good prices, quick order fulfillment and responsive customer service. Only negative comment is that for us amateur landscapers a little more detail regarding individual products would be helpful.”

Helpful Report

Posted 9 years ago

“Delivery was a promoted and it repaired my Rainbird valve.”

Helpful Report

Posted 9 years ago

“Best prices and Very helpful when I used the live chat forum. Got what I needed and it shipped fast. Will use you again I'm sure.”

Helpful Report

Posted 9 years ago

“Service was fast but two of the heads that were supposed to be 180 were only 45.”

Helpful Report

Posted 9 years ago

Hi Joyce, thanks for your review. My sincere apologies for the error, I'm sending out replacements for you today. There's no need to send the other ones back. Denny ~ Customer Service Manager

Posted 9 years ago

“Had the heads I needed and shipped them quickly.”

Helpful Report

Posted 9 years ago

“I ordered 5 360 degree sprinklers, and got them quickly. I have always had good success with your products and service. I was a little surprised that the 5 sprinklers did not include the plastic multi sized caps to slide into them for whatever amount of water I needed to put on the lawn. Other then that things are great. gilbertjones208@yahoo.com.”

Helpful Report

Posted 9 years ago

Hi Gilbert, thanks for your review. My apologies for the missing nozzles, I have our warehouse getting a replacement set out to you ASAP. Denny ~ Customer Service Manager.

Posted 9 years ago

“Sprinkler Supply Store is the most reasonable place to shop for sprinkler supplies. The only comment I have about the place is when you call them they sometimes don't answer the phone or it takes them a long time to get back with you. Overall I would give them a 4 out of 5. thanks KL”

Helpful Report

Posted 9 years ago

Hi Kevin, thanks for your review. We do try to get back to every customer in a timely manner, my apologies if we weren't able to meet your expectations. We're always looking for ways to serve our customers more efficiently, and we appreciate your continued business. Denny ~ Customer Service Manager

Posted 9 years ago

“Ordered items came on time and ready for installation.”

Helpful Report

Posted 9 years ago

“Had the product we needed”

Helpful Report

Posted 9 years ago

“Got what I wanted just took a while to get it all”

Helpful Report

Posted 9 years ago

“Product came in a timely fashion. I just didn't order all the parts I need.”

Helpful Report

Posted 9 years ago

“I received exactly what I ordered. The only problem was in the online communication. I tried to let the company know that my water pressure was between 80-90 psi. This information failed to reach the right people. I was never told before hand that the company had sprinkler bodies with built in pressure regulators. I still don't know what they cost, but I plan on returning the pro-400 bodies.”

Helpful Report

Posted 9 years ago

“low price; order shipped promptly”

Helpful Report

Posted 9 years ago

“Easy to order, I was surprised my part was not in Stock at point of sale but I was notified and it turned out ok. Part came, all good.”

Helpful Report

Posted 9 years ago

“Had what I needed. Same day ship did not occur.”

Helpful Report

Posted 9 years ago

“Had the correct products and delivery was prompt”

Helpful Report

Posted 9 years ago

“the product I needed for a great price”

Helpful Report

Posted 9 years ago

“GREAT selection and service! Only thing preventing 5 star is the shipping charge. 4 oz. USPS First Class Package for the item is $2.67...before any discount available for purchasing/printing online mailing label. I know shipping supplies have to be paid for, and it's my choice whether to buy or not, but charging $7.99 is excessive. Looks to me like Sprinkler Supply has items shipped from other than their Traverse City, MI location.”

Helpful Report

Posted 9 years ago

Sprinkler Supply Store is rated 4.7 based on 5,614 reviews