Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,316 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fella Denny, that helped me with the credit app did an excellent job. The only thing I would say is that before I started emailing to check on the credit app I had called 3 different times with no answer. I left a message and it was returned but I was out of the office. Someone to answer the phone would be a plus! Good overall Chris Holley”

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Posted 8 years ago

“it would have been nice to actually know when my shipment will arrive. There is nothing on your website that tells me the estimated arrival. If indeed something right away. I would have gone elsewhere. Other than that it was it was a great experience.”

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Posted 8 years ago

“Had what I needed. Best price available. Prompt online service. And best of all, it works as advertised.”

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Posted 8 years ago

“Got exactly what I ordered and arrived a little sooner than I expected. Very pleased. Would have liked a description of the spray patterns of the sprinkler inserts I received with the rotor but since I was not expecting them am pleased to have them.”

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Posted 8 years ago

“Good Customer Service.”

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Posted 8 years ago

“I received my order and everything was good.”

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Posted 8 years ago

“Got the part on time, sprinkler system is working fine.”

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Posted 8 years ago

“The service was great i am going to enjoy doing business with you for long time”

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Posted 8 years ago

“Have not received order yet but spoke yesterday with the nicest lady. I wish I could remember her name (her parents owned a music store) She changed my order to the right name and corrected my shipping information. Hoping to use your products in the future.”

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Posted 8 years ago

“Ordered a Hunter Xcore controller. Order process was easy. Price point very good. Delivery was prompt. Happy customer.”

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Posted 8 years ago

“The valve works, i got exactly what I wanted. I could use larger pictures on the website so I could be sure at what i'm getting”

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Posted 8 years ago

“The item I bought was back ordered. However, Sprinkler Supply got right on it and I received the item within an acceptable timeframe. Thank you.”

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Posted 8 years ago

“Just what I needed to fix my irrigation system. Fast Delivery”

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Posted 9 years ago

“Great product Timely shipping.”

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Posted 9 years ago

“Got the parts on time and everything worked great.”

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Posted 9 years ago

“Just installed it two days ago. It Operationally it is too soon to tell. Lots of rain here recently. I like the upgraded features vs my 10 year old Pro C Controller. Would have been installed sooner but it took UPS five days for delivery. Ugh. Must say that your Customer Service guy I spoke with the day I ordered the controller knows his stuff.”

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Posted 9 years ago

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Posted 9 years ago

“Supplies were shipped and received on time.”

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Posted 9 years ago

“had an issue with the original order whereby one type of nozzle that i ordered was not shipped. i called and customer service immediately sent the correct nozzles. i was pleased they were so helpful. thanks so much”

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Posted 9 years ago

“Overall everything went well! I was a little worried when I rec'd the part initially however after communicating with Denny he explained it was correct and to contact Hunter on how to install it. I contacted hunter to get the instructions on how to install a 3 wire transformer from a 2 but it's easy disregard the ground wire. I would definitely do business again with sprinkler supply store.com !! Thanks again!! By the way doing it on my own saved me at least 100.00 bucks too!!!”

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Posted 9 years ago

Sprinkler Supply Store is rated 4.7 based on 5,316 reviews