Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,453 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery Thank you”

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Posted 9 years ago

“Very slow in shipping. Not response to inquiry”

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Posted 9 years ago

Hi Frank, thanks for your review. My apologies for not hitting this one out of the park for you, we did ship the order out within 24 hours, but I do agree that it shouldn't take four business days to travel from our warehouse to your location in New Jersey and will be following up with UPS. I did a search of our system and didn't see a record of you contacting us regarding the status of the order, if you would be so kind as to get in touch with me so that I could follow up on that part of your review it would be appreciated. Denny ~ Customer Service Manager

Posted 9 years ago

“Very responsive with return request (I had purchased wrong product). Refunded me 100% (unexpectedly). I then purchased the correct product.”

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Posted 9 years ago

“Great service greater deals...just wish you could control weeds.”

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Posted 9 years ago

“easy to order and came in fast. I will definitely return”

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Posted 9 years ago

“superlatives all around; great service, great selection, great prices, fast shipping, my new go to source for all of my irrigation equipment,”

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Posted 9 years ago

“Got the part on time, sprinkler system is working fine.”

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Posted 9 years ago

“- Difficult to 'drill down' on specific parts. When trying to get Rainbird popup sprinkler nozzles, parts are not presented in organized order and non-like parts are interspersed. - Showing the cart after each 'add to cart' gets annoying after 20 or 30 times. - After 'add to cart' and 'cart contents display', focus returns to the first page of the list, not page/position of item chosen, requiring scrolling thru multiple pages to get back on track.”

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Posted 9 years ago

Hi James, thanks for your feedback. I am sharing this message with our tech team for their review. We're always interested in hearing about ways that we can make the site easier for our customers to navigate. Denny ~ Customer Support Manager

Posted 9 years ago

“It was awesome shopin expiriance as firstimebuyer noproblems anywaere Irecive theIten ssoner then Iexpect Thanyou”

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Posted 9 years ago

“Product as described and work great............... 5 Star”

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Posted 9 years ago

“I ordered the wrong part through amazon but the customer service department went out of there way to help me. They agreed to send me a new part while the original part was in the return mail. Exceptional service.”

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Posted 9 years ago

“Sprinkler head received was exactly what I ordered and it was shipped pronto! What more can you ask for! Thank you very much! You will hear from me again!! Tom Charlotte NC”

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Posted 9 years ago

“I found my items easily on the web site and the prices were very good. I was pleasantly surprised that the order showed up on my doorstep sooner than I anticipated. Good job!”

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Posted 9 years ago

“I received the parts that I wanted in good time. I will use this service again.”

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Posted 9 years ago

“Received my order yesterday and installed the transformer immediately. System is up and running and replacement was exact replacement part.”

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Posted 9 years ago

“Fast and respsonsive. Received the item sooner than expected.”

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Posted 9 years ago

“Fast shipping. Just as described.”

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Posted 9 years ago

“Fast delivery and fair price.”

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Posted 9 years ago

“Shipping was very fast and received all the items I ordered, their prices were the lowest I found as well. Will definitely shop here again. Highly recommended.”

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Posted 9 years ago

“The service was great i am going to enjoy doing business with you for long time”

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Posted 9 years ago

Sprinkler Supply Store is rated 4.7 based on 5,453 reviews