Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always quick to respond. Great pricing and fast shipping!”

Helpful Report

Posted 9 years ago

“1.My order had to be adjusted due to insufficient inventory. I have repeatedly asked for a revised invoice and have not received it. 2. I can't obtain a tracking number. 3. When I try to get this info off the website, it says that I have no recent orders.”

Helpful Report

Posted 9 years ago

Hi Richard, thanks for your review. I know that we were going back and forth regarding changes to your order, my sincere apologies if I missed anything that you had requested. It does sound like our automated emails might be going to your spam folder. Regardless, I've forwarded over a copy of your updated invoice, and I'll be sending another email with your tracking information and the login info for your account so that you can see your orders. Denny ~ Customer Service Manager

Posted 9 years ago

“Perfect parts. Quick delivery.”

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Posted 9 years ago

“The web page is fine but check out is a nightmare. Tried several times to buy something but had to give up. I do buy things all the time and check out was very difficult. If we could have gone to a store for the part we would have. Hope you can find a way to make checkout easier”

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Posted 9 years ago

“Good selection of products. Everything has arrived promptly and in good condition. I would but stuff from them again.”

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Posted 9 years ago

“Quick shipping, good pricing.”

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Posted 9 years ago

“I haven't received product yet ,but the only problem I see is that the tracking never updated from drop off. Besides that, i hope I receive soon.”

Helpful Report

Posted 9 years ago

Hi Scotty, thanks for your review. I just checked this morning and the tracking is now moving. It looks as though it was a glitch at the postal service. Please don't hesitate to get in touch if there's anything else I can do for you. Denny ~ Customer Service Manager.

Posted 9 years ago

“They did great getting me the weird stuff I need.”

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Posted 9 years ago

“Fast shipment and order exactly as shown. Very reliable online store.”

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Posted 9 years ago

“even the defective part, you folks corrected the problem and did a great job replacing it asap and allowed me to get the job finished. good work”

Helpful Report

Posted 9 years ago

“I ordered 4 Irritrol 550r sprinkler heads and received them in about a week. An adjustment screwdriver and nozzle trees were included. I hope these last as long as the cr500 I am replacing. Thank you.”

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Posted 10 years ago

“very good service thank you”

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Posted 10 years ago

“I have made several orders for Toro parts and couldn't be more pleased with their selection of parts and prices. Products arrived on schedule.”

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Posted 10 years ago

“Customer Service was very helpful in determining which product was correct for my application. Competitive pricing and timely service. I would recommend Sprinkler Supply Store Web Site for your next home or commercial landscaping needs.”

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Posted 10 years ago

“This is the second time that I placed an order with the Sprinkler Supply Store. Both orders arrived within a couple days. I like this online store because they offer everything you may need for your sprinkler system and offer tutorials on your project.”

Helpful Report

Posted 10 years ago

“My first ordered was a solenoid valve on Order #100551 Dated 6/21/2016 returned valve on7/18/2016 on RMA# 3808, solenoid would not function. Ordered a 1" Electric valve on Order # 102865 dated 7/7/2016 switched solenoid to in ground valve it functioned fine . the first valve was defective. called 8/31/2016 , you were unable to locate returned solenoid the women I spoke to said, she would look into it and get back to me , about my refund as of to day 11/07/2016 I have not heard one thing. POOR COMUNICATIONS”

Helpful Report

Posted 10 years ago

Hi William, thanks for your message. My sincere apologies, it isn't our policy to leave customers waiting on returns. I did find your order and issued a refund for the solenoid. It should show up shortly on your statement. Denny ~ Customer Service Manager

Posted 10 years ago

“The 204/205 diaphragm assemblies arrived in an impressive lickitysplit. I have not installed them yet, and will not do so 'til spring so I cannot comment on their utility until then. Thanks, Norm”

Helpful Report

Posted 10 years ago

“The supplies I ordered were correct and fit perfectly. The shipping was on time. Excellent service.”

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Posted 10 years ago

“They had everything I needed at a great prices. Delivery was quick and when I had a question I was able to quickly talk to a real person. Thanks.”

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Posted 10 years ago

“Purchased the Rainbird 5000 plus rotor with seal a matic. Loved the service and delivery time.”

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Posted 10 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews