Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,376 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent selection, pricing, support, and followup. Thank you!”

Helpful Report

Posted 2 years ago

“Very helpful. I was trying to update an old sprinkler system that was built with outdated fittings. Unfortunately, much of the older system was underground and was in satisfactory condition. The easiest solution for me was to just deal with individual issues rather than trying to overhaul the whole system. I am sure I will need assorted bits and pieces and will be in touch with you for those items .”

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Posted 2 years ago

“I found exactly what I needed, it shipped quickly, and was updated on every step of the process. It was the best customer experience I can recall having in a long time. They even welcomed me as a new customer. This company gets it.”

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Posted 2 years ago

“items arrived in good condition, exactly as described. recommend.”

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Posted 2 years ago

“I'm very pleased with my first experience. The product I ordered had excellent technical information in advance to give me the confidence that I was ordering exactly what I needed. 5 stars!”

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Posted 2 years ago

“Needed some short radius spray heads. Sprinkler Supply had just what I needed. Ordered on Wednesday, shipped the same day, everything was delivered by Monday. Great service and very easy to shop. Will certainly use them again. Highly recommend!”

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Posted 2 years ago

“Website was easy to maneuver, they had everything I needed, shipping was on time. Overall great experience. Steve F”

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Posted 2 years ago

“I ordered a bunch of small uninteresting parts but these folks treated the order like it was big and important, always keeping up to date on the out-of-stock items. Great experience.”

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Posted 2 years ago

“Great communication!”

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Posted 2 years ago

“Prices are good, shipping ok, packaging could be alittle better, compared to the last time I bought from them.”

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Posted 2 years ago

“Very satisfied with my experience. Fast shipping, good prices and quality parts. Emails were answered fairly quickly but the phone always went to voicemail. I would have preferred to speak to someone to take of my issues and not wonder whether an email would resolve it before shipping. I also think shipping was on the expensive side for the lightweight plastic sprinkler parts I needed.”

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Posted 2 years ago

“Received the items that I ordered timely. The items I received were the correct items as listed. They were very efficient with everything.”

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Posted 2 years ago

“Accurate order fulfillment, competitively priced, processed quickly, and safely packaged. Very satisfied with Sprinkler Supply Store!”

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Posted 2 years ago

“Easy online ordering, fair prices, great customer service and followup. Can't ask for much more than that!”

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Posted 2 years ago

“Fast, accurate service!”

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Posted 2 years ago

“After hours of searching for a minor part to my sprinkler system, I finally found it at the Sprinkler Supply Store at a great price. I will be a customer from now on. Kudos to you Sprinkler Supply!”

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Posted 2 years ago

“Bought a transformer Thought it was the wrong one Talked to owner and he explained it to me installed it like he said and made a believer out me”

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Posted 2 years ago

“Unfortunately it's not posible to order in europe, only in the US.”

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Posted 2 years ago

“Excellent service and support. Makes a difference in purchasing sprinkler parts online. Can interact via chat, text and email to get your questions answered. I had an issue with my order and they corrected the issue promptly and effectively. Thank you.”

Helpful Report

Posted 2 years ago

“It took a little longer than expected to receive the items, but I understand that they were out of inventory. Communication could have been a little quicker, but the items received were as described. Would certainly order from Sprinkler Supply again.”

Helpful Report

Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,376 reviews