Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,376 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast response and delivery. Will refer to others. Just wish I knew it was going on sale the day after I received it.”

Helpful Report

Posted 2 years ago

“Great price, reasonable shipping cost, and 3-day delivery.”

Helpful Report

Posted 2 years ago

“Very good company to do business with. I certainly will use again. Great amount of products ,and excellent delivery condition. Products are just as I ordered and are just as advertised.”

Helpful Report

Posted 2 years ago

“Can’t say enough positive things about my shopping experience with the Sprinkler Supply Store. Ordering was easy. Shipping was extremely fast and pricing was very competitive. I will continue to order from them in the future.”

Helpful Report

Posted 2 years ago

“Shipping was incredibly fast, and order was accurate. If you know what you need the website is very helpful.”

Helpful Report

Posted 2 years ago

“Easy ordering with most items in stock. Prices seem to be higher than other large sprinklers online stores”

Helpful Report

Posted 2 years ago

“I received everything quick. I am totally happy with everything very professional.”

Helpful Report

Posted 2 years ago

“No local HDWE stores stock these caps, They will special order them for 5x the price of SSS, Perfect fit, Fast delivery!!”

Helpful Report

Posted 2 years ago

“Website clear and easy to navigate. Prompt delivery. Backordered items were followed up on via email and sent in a timely manner. Fast delivery. Good delivery tracking. Product is perfect for surface drip irrigation in the HOT Arizona climate. thank you!”

Helpful Report

Posted 2 years ago

“Found exactly what I needed on the website for a very good price. Received exactly what I ordered very quickly.”

Helpful Report

Posted 2 years ago

“The website has everything, the prices are amazing, the shipping speed was great, BUT…some changes need to be made in the packing department. Of the 3 packages I received, 2 of them were partially split opened with loose tape that lost its “stick” by the time they got to my doorstep - luckily nothing fell out - there were a few small things that were just loose floating around the boxes so it is a miracle they didn’t fall out in transit bc I shook the box out of curiosity and sure enough they flew out on my kitchen table :)”

Helpful Report

Posted 2 years ago

“Everything was perfect. Emails kept you updated on when delivery would arrive. Would definite use again.”

Helpful Report

Posted 2 years ago

“Sprinkler Supply Store is the fastest and easiest sprinkler supply vendor I have used. Tracking and knowledge of the order is superb. I wish that the app and store had more available common product, some of the prices are higher than the competitors making one want to order from another site. Overall a very good supply.”

Helpful Report

Posted 2 years ago

“Great price and also fast shipping. I am very happy to buy it from Sprinkler Supply store”

Helpful Report

Posted 2 years ago

“Took considerably longer to ship and receive the light sensor than i would have thought. When the product did arrive there were no instructions on install and the unit and some broken parts. I would have thought there would have been a rubber seal when mounting to an outside electrical box but it was not included. I replaced the broken plastic washer with one i had on hand and used a hose gasket to provide a seal going into the electrical box. Not the quality one would have expected. The unit works so that's why i gave two stars instead of the one it deserves.”

Helpful Report

Posted 2 years ago

Hi Thomas - thanks for your review. Our apologies - it looks like that item shipped from our Florida warehouse, which was the cause for the extended shipping time. As it sounds as though the item was damaged in shipment, I went ahead and issued you a refund for the order. Our apologies for any confusion.

Posted 2 years ago

“All good and on time”

Helpful Report

Posted 2 years ago

“Great resource for hard to find parts. Shipping cost was reasonable and delivery was speedy. So glad to have found this on-line store.”

Helpful Report

Posted 2 years ago

“Great site to find all your irrigation needs as they seem to have even the small stuff that other sites don't seem to carry.”

Helpful Report

Posted 2 years ago

“Awesome Communication regarding my backordered item. Sent as promised in a timely manner. Thanks, Bill”

Helpful Report

Posted 2 years ago

“I recently purchased two Weathermatic Max 6 to replace LX series at my residence. Very pleased with the product. Just did not recognize that the spray nozzles did not come with the units.”

Helpful Report

Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,376 reviews