Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,245 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,245 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a great experience ordering from Sprinkler Supply Store. They contacted me when there was a question about my order, and worked with me to ship my order in lots, as a portion was backordered, but I needed the other parts sooner. Really appreciated the personal service and talking to a human when necessary!”

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Posted 2 years ago

“Right product, right price, great communication!”

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Posted 2 years ago

“Very good service! I just made a mistake and ordered the wrong wattage G4 bulb.”

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Posted 2 years ago

“I have to rate the experience as a 4 and this is why. My purchase was for 5 LED light bulbs and it came in a bubble envelope. LED bulbs are very expensive and can be damaged easily. Luckily the bubble envelope didn't get smashed or stepped on during the shipping process.”

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Posted 2 years ago

“Excellent customer service!”

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Posted 2 years ago

“Speedy shipment.Thank you.”

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Posted 2 years ago

“The team at Sprinkler Supply Store was super helpful. When I received my shipment, I discovered that I was missing a piece. They had that mailed out the same day, and I had it the next day. No questions asked. Would definitely recommend them to anyone.”

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Posted 2 years ago

“Had everything I need to maintain my system and at very reasonable prices, quick shipping.”

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Posted 2 years ago

“Got exactly what I needed and quick! Great experience”

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Posted 2 years ago

“Sprinkler Supply Stores site is so easy to use. As a new homeowner I needed to rebuild 6 zones. Not ever working on this before was able to get my valve model and find what I needed on the site with no issues. Shipping was not too bad but that really is not on them. I will continue using them going forward till they give me a reason not too.”

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Posted 2 years ago

“Very friendly and efficient service. The employees seem to enjoy what they do. I saved over $40 on a backflow device for my system. The item was packed well and in pristine condition. I have made several orders over the past few years and have never been disappointed. I will continue to be a loyal customer.”

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Posted 2 years ago

“A phone number to the customer service department would have been helpful. Some of my questions could have been answered quicker than texting back and forth.”

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Posted 2 years ago

Hi Glenn - thanks for your message. It looks like you had actually gotten in touch via email in response to the Bonjoro video that our Customer Service Manager had sent out, but we are also available by phone and text as well. You can find all of our contact info here: https://sprinklersupplystore.com/pages/contact-us

Posted 2 years ago

“What can I say? You order...they deliver. Just like the good old days. No questions, no problems. Hope you're around for a long time. Regards, Don (Naples Fl)”

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Posted 2 years ago

“I had to repair a sprinkler control valve and sent in a picture of it and within minutes they IDENTIFIED the correct valve and the parts I needed. They were outstanding and my valve is fixed. Thank you Paul”

Sprinkler Supply Store 5 star review on 27th April 2023

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Posted 2 years ago

“My order was processed and received items very quickly. Even backordered items were only a couple of days delayed.”

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Posted 2 years ago

“Easy to find article”

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Posted 2 years ago

“I ordered some sprinkler parts from here. Great prices, fast delivery and great communication. Highly recommended.”

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Posted 2 years ago

“Incredible customer service! I did not need any extra help or information, but I know what to do if that changes.”

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Posted 2 years ago

“I received my merchandise as ordered and earllier than expected.”

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Posted 2 years ago

“I placed an online order. Received immediate response order was received and processing begun. Next email stated ordered placed, packaged and ready for USPS acceptance. Packaged arrived two days early.”

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Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,245 reviews