Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,251 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,251 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, no problems at all....Thank you”

Helpful Report

Posted 2 weeks ago

“What a great shop! I was bought vouchers as a gift had a slight issue using them online and they could not have been more helpful.”

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Posted 2 weeks ago

“I bought a pair of StuartsxSebago penny loafer cordovan in my usual uk size 10 as I am a euro 44 in leather shoes. Apparently your uk 10 is not equivalent to eur 11, but is a eur 10.5. Surprising as every brogue or loafer I bought in uk size 10 is usually the perfect fit. The shoe looked very nice of course, but was, not only too small but I was also stepping out of it... Very strange combination... I'm sending it back from Canada for refund, but then what a drag to realize that because of your no pre-paid shipping label policy, or any kind of decent customer service, it costed me 400$ cad(!) to send it with a courier... So this has been my first and last experience with your company, unfortunately a very bitter one. Laurent Wanson Saskatoon, SK Canada”

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Posted 2 weeks ago

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻😃😃”

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Posted 2 weeks ago

“Great place to shop. Fantastic collection. Extremely helpful customer care to address any questions about shipping or fit or size. Fast shipping. Amazing experience.”

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Posted 2 weeks ago

“Vous m'aviez pas indiqué qu'il y avait une taxe de douane de 25€”

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Posted 2 weeks ago

“A great item and a speedy delivery. All in all a great service.”

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Posted 2 weeks ago

“Love Stuart’s for many a year. Always stocked up with great styles. Hard not to wanna buy everything!!!”

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Posted 2 weeks ago

“Just waiting for the police to arrive! Got such a good deal on my leather jacket, honestly I feel like I've stolen it! Super fast delivery and seamless transaction. Thoroughly recommend.”

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Posted 2 weeks ago

“A seamless and expedient service. Package arrived a lot faster than some of the domestic parcel delivery service/s. Well packaged without excess. Highly recommend this business & will be back again.”

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Posted 2 weeks ago

“Really good service 9 out of 10”

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Posted 2 weeks ago

“I spoke to Harvey at your London Shop who was very helpful and polite and had very good product knowledge. I placed my order for my Lockport Boots and received them the following day, excellent service. I telephoned Harvey and thanked him.”

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Posted 2 weeks ago

“Great little shop I stumbled upon online. With some really nice quality gear. Great service and quick delivery. Will definitely be shopping there again. Cheers.”

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Posted 2 weeks ago

“I have to say I e been looking for a business that I can purchase quality clothing from that have an easy to navigate website and competitive pricing and now I’ve found it Stuart’s of Londan”

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Posted 2 weeks ago

“Always good items and delivery is always fast. Have used several times and always good service”

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Posted 3 weeks ago

“Great shop with stunning products would highly recommend. Great focus on customer service And shipping is great!”

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Posted 3 weeks ago

“Prompt delivery, easy returns - but you do have to pay £4.99 to return a single item. Would be great if you can take your return to the store even if you purchased online.”

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Posted 3 weeks ago

“Great product; exactly as I wanted.”

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Posted 3 weeks ago

“Great clothing and great service thanks Guys.”

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Posted 3 weeks ago

“I purchased 2 pairs of jeans, alas neither of them were suitable for my porky shape!. I returned both items and had immediate refund.”

Helpful Report

Posted 3 weeks ago

Stuarts London is rated 4.8 based on 20,251 reviews