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Stuarts London Reviews

4.8 Rating 20,265 Reviews
97 %
of reviewers recommend Stuarts London
4.8
Based on 20,265 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Stuarts London Reviews
Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Anonymous
Anonymous  // 01/01/2019
Loved my shoes and the service was superb
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Posted 4 years ago
Amazing and speedy service. Hands down recommend.
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Posted 4 years ago
Beautiful shoes at great price! Insanely quick shipping half way across the world. Thank you!
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Posted 4 years ago
Impeccable service from Stuarts London, the order was shipped on the same day, FedEx International. There was no back and forth, no "ifs" or "buts", no fuss whatsoever, I will definitely be buying from Stuarts London again.
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Posted 4 years ago
Great service and delivery highly recommend, 5*
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Posted 4 years ago
Always bang on with price and delivery great selection of quality gear,100% totally recommend to anyone .👍👍👍👍👍
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Posted 4 years ago
Super speedy delivery. Shoes arrived less than 24 hours after making payment. Unfortunately the shoes were too big so I requested an exchange. They also arrived swiftly. Very impressed
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Posted 4 years ago
Prompt shipping & delivery. However, the customer is on the hook for the shipping costs for returns & exchanges. The best way to improve services is to provide free shipping on returns & exchanges (especially for non-UK citizens) like most other online retailers. I might need a different size in another colour of an item that I like. It doesn't make business sense to have the customer pay to exchange or return an item. Considering that I'm in the US, I'm more inclined to not shop here again based on this expense and experience.
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Posted 4 years ago
I found the service excellent and the delivery spot on. Thankyou.
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Posted 4 years ago
I ordered a pair of sandals which had a 20% code discount. The full amount was taken and I emailed twice but received no reply. I loved the sandals but so disappointed in service as they never replied.
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Posted 4 years ago
Very good. Will use again
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Posted 4 years ago
Love the shoes and the delivery was fast.
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Posted 4 years ago
I have been ordering online from Stuarts London for many years and have always found the service I have received to be first class. Prompt delivery of well packaged items at competitive prices.
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Posted 4 years ago
Good service quick delivery helpful staff
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Posted 4 years ago
Superb service and super quick delivery. I live in Australia, ordered my Birkenstocks on 3/3/22 and they were on my feet by 9/3/2022. I never write reviews, but this is a pleasure to write. Well done Stuart’s London.
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Posted 4 years ago
It was a great deal to learn, to place the order, and receive the shipment
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Posted 4 years ago
Stuarts is one of my online stores. All top quality clothing. Great customer service. Highly recommended.
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Posted 4 years ago
Stuart’s London is a very good firm.
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Posted 4 years ago
Great service
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Posted 4 years ago
Speedy delivery well packaged
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Posted 4 years ago
Stuarts London is rated 4.8 based on 20,265 reviews