Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,727 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

Write Your review

Tell us how Stuarts London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of Red Wings for delivery on a Friday. Unfortunately, I wasn’t going to be in for the scheduled date for delivery the week after on the Tuesday and asked DPD to drop them off at a local pickup point. The shoes were not delivered to the pickup point and returned back to Stuarts dispatch. I contacted Stuarts about this incident twice. First time, I rang them on Wednesday, they were very accommodating and stated they have made a note regarding the returned shoes, as well as stated that once the shoes had been returned they would send them straight back out again to me. The second time, on a Friday, I emailed Stuart’s to chase up whether to shoes had arrived and whether they would ship them out again. They replied promptly that the shoes had just arrived at their dispatch and they were in the process of shipping them back out to me. “Happy Days!” I thought. However, an hour later I received a phone call from that one of their team had dispatched the shoes to another customer and since they had none left in stock they couldn’t send me another pair. Terrible service after many promises that Stuart’s would send me the shoes. No remorse or gestures of goodwill. Shop elsewhere: Kafka Mercantile, Bureau Belfast, Hipstore, Oi Polloi, Consortium, Urban Excess, Article London, Goodhood etc.”

Helpful Report

Posted 3 years ago

“Hi I am a regular customer of this shop, I had a problem with my shipment but the sales service has always answered and supported me. For me, great shop”

Helpful Report

Posted 3 years ago

“A great choice of styles and fashions, also always have a great sale section and delivery is really good”

Helpful Report

Posted 3 years ago

“Quick delivery, best price i found & to actually find a Tellason coverall jacket in a med anywhere was a miracle, plus discount code, plus free next day delivery. Would highly recomend.”

Helpful Report

Posted 3 years ago

“Lovely shoes. Fast and responsive service. Would recommend to friends and family.”

Helpful Report

Posted 3 years ago

“Excellent. Got shoes at great price”

Helpful Report

Posted 3 years ago

“It was almost perfect until I got charged for shipping! On my previous purchases when it went beyond a certain amount international delivery fee was free. It appears this is No longer the case....😔”

Helpful Report

Posted 3 years ago

“One of the best “proper” old school style shops still going in the UK along with John Simons the stand outs. Always have great ranges and solid service. March of the Mods!!”

Helpful Report

Posted 3 years ago

“Stuarts London is a wonderful example of a customer focused, independent retailer. The quality of the products they sell, and the brands that they offer are top notch as are the in-store sales team.”

Helpful Report

Posted 3 years ago

“Satisfactory !”

Helpful Report

Posted 3 years ago

“Excellent service! Easy to order. Would definitely order from Stuarts again.”

Helpful Report

Posted 3 years ago

“Great shop great service 👌🏼”

Helpful Report

Posted 3 years ago

“A1 as descibed”

Helpful Report

Posted 3 years ago

“Perfect - delivered faster than stated and cheaper than the DM website”

Helpful Report

Posted 3 years ago

“Good Service - recommend buying there: quick, responsive and good quality”

Helpful Report

Posted 3 years ago

“Great price, quick delivery.”

Helpful Report

Posted 3 years ago

“Excellent service! I love my Baracuta jacket!”

Helpful Report

Posted 3 years ago

“Last visited your shop in 1989 ,service was amazing then,and your standards are still the same today. Ten out of 10”

Helpful Report

Posted 3 years ago

“Great choice, fantastic price and speedy delivery.”

Helpful Report

Posted 3 years ago

“always great service products always firist class speeds delivery”

Helpful Report

Posted 3 years ago

Stuarts London is rated 4.8 based on 20,727 reviews