Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,265 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,265 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately, the delivery tracking system shows that the Barbour reproofing material has been held up for several days by Australian Customs for undisclosed reasons. I look forward to receiving my order shortly however for the time being I am unable to provide you with any review or additional feed back. Kind Regards Eric Trueman”

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Posted 11 years ago

“Shall offer free shipping to Hong Kong as same as to Japan.”

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Posted 11 years ago

“I have a very detailed characther so I am very sensitive about defective products It requires more effort It's my first time purchasing not bad Thank You”

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Posted 11 years ago

“Service ok / Shoes Ok / would use again. But not fill it the stupid questionnaire takes for ages and all I wanted was to purchase some Shoes for my son Most annoying.”

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Posted 12 years ago

“Quality of product, speed of delivery and customer service was very good but because on this occasion I didn't want to keep the items, the cost of returning the goods as well as losing the original discounted postage meant it cost me nearly £15 to try on 2 tops. While so many other sites provide free postage and returns I'm afraid I won't be buying from this site again.”

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Posted 12 years ago

“For the size of Stuarts it's a bit embarrassing they do not offer free returns The last thing I sent back cost me £12... sorry but that's the last time I will shop at Stuarts”

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Posted 12 years ago

“Purchase and delivery were easy and quick, the garment its self is as expected from smedley. My only issues were the internal packaging, the plastic bag looked like it had been recovered from a waste bin. But my main concern was there were not smedley labels attached! Hope you find this interesting”

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Posted 12 years ago

“Did not receive it had a refund”

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Posted 12 years ago

“Dear Stuarts, I like your shop and the distributed brands. But I feel a little uncomfortable regarding your international (in my case Continental Europe/Germany) shipment costs. Best regards Marc Wahler”

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Posted 12 years ago

“decent service”

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Posted 12 years ago

“A good service, although the £10 ewallet discount (from previous purchase) was never applied, even though I requested this & it no longer shows on my account, on my last purchase. Just failed to discount at checkout! Otherwise.... a great shop!”

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Posted 12 years ago

“Service slow to receive the ítem (1 week) will be better without shipping costs Regards Fernando”

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Posted 12 years ago

“espero recibir el pedido”

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Posted 12 years ago

“Not been delivered yet to comment”

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Posted 12 years ago

“The shoes are great but the pricing appears inflated on the web these shoes at other stores were reduced from £80 so that is a concern.”

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Posted 12 years ago

“Bought a shirt, got confirmation but the next day you e mailed me and told me it a had sold out!!”

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Posted 12 years ago

Hi We apologise the last item you had purchased was not to be found in the stock room. As it was the last one, we tried to order another one in, but the supplier has also sold out of the shirt. Apologies about this, but it can happen during sale times, when the store and webshop are selling out of the last items. Kind Regards Ravi Grewal

Posted 12 years ago

“the item from stuarts London came in good time with good communication from seller unfortunately the item I brought did not fit. I contacted stuarts who said they were happy to refund the item and they were very helpful. my only complaint is that not only did I have to pay for the item to be delivered I then had to pay the postage on the returns and then the initial postage got taken off my refund!!”

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Posted 12 years ago

“Hard to return items, the royal mail tracking tends to tell you things have arrived a day late.”

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Posted 12 years ago

“d”

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Posted 12 years ago

“Belt is slimmer than I expected (38mm) It does not feel very robust, I think it will stretch but looks nice and for the price paid (£39.99) I am reasonably happy. Delivery was very prompt with free standard post.”

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Posted 12 years ago

Stuarts London is rated 4.8 based on 20,265 reviews